Customer Service Consultant
Stop looking for your next job - start looking for a CAREER in Financial Services by joining a Top 4 Bank
Summary about this job
Account & Relationship Management
Company: Hays Banking
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-8-4911-1747
Fax: +61-7-4431-3185
E-mail: n\a
Site: n\a
Detail information about job Customer Service Consultant. Terms and conditions vacancy
- Temp to Perm Opportunity| Genuine Career Progression
- Top 4 Bank | South Melbourne Location
- $27.55/hr + Super | July Start Date
Stop looking for your next job - start looking for a CAREER in Financial Services by joining a Top 4 Bank
Your new company
As an industry leader in financial services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia, New Zealand and Asia Pacific. With head office located in Melbourne, you will be joining a business that are committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.
Your new role
Receiving inbound calls from existing customers, your goal is to provide exceptional customer service and tailored solutions, whilst adhering to banking compliance guidelines and uncovering future needs for the customer. This role requires you to be available to work full time, on a rotating roster from Monday - Friday working between the hours of 8am - 8pm.
What you'll need to succeed
You will have a genuine passion for providing first class customer service; you have the ability to listen to the customer’s needs whilst operating various systems at one time, you have exceptional communication skills, the desire to work towards individual targets and team goals. Previous experience in a similar role would be advantageous.
What you'll get in return
To begin, 12 weeks of an in-depth, industry-leading training program, ongoing coaching, opportunity for career progression, a company that promotes a diverse work force and stands by its values.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] Only candidates with full working rights in Australia (no restrictions) who can successfully pass a background check need to apply.