Relationship Manager - Partnerships
Fantastic opportunity for a highly motivated, experienced and enthusiastic Relationship Manager to join a market-leading team at WorldFirst!
Summary about this job
Account & Relationship Management
Company: World First Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-4938-9121
Fax: +61-2-6039-3000
E-mail: n\a
Site: n\a
Detail information about job Relationship Manager - Partnerships. Terms and conditions vacancy
- Dynamic | fast-growing | Fintech | Sydney CBD Based
- Excellent Career Potential | Competitive Salary & Benefits | Perks
- Fun loving colleagues | enthusiastic workforce
We’re WorldFirst, experts in moving money around the world. As a fast growing FinTech business, we specialise in making foreign exchange simple, fast and fuss-free for people and businesses with global ambitions. By combining best in-class technology with award-winning customer service, we’ve helped over 120,000 people, small businesses and online sellers transfer over £60bn since we launched in 2004.
The World First Partnerships team is responsible for developing and maintaining a network of key strategic partners globally, and working closely with those partners to increase revenue generated from their client base. We are looking for an experienced Relationship Manager to join the Partnerships team. This role will report into our Head of Partnerships and Ecommerce and be responsible for managing our corporate partnership accounts in Australia.
Purpose:
This role will have overall management responsibility of a significant proportion of the Australian partner portfolio, including some of our largest partnership accounts, and so previous experience working with high value strategic partners is essential. In addition you will have experience of generating marketing plans, promotional opportunities and technical solutions with clients and will be able to oversee all these activities within the team. The role requires a strategic mind and the aptitude to think laterally to develop the best fit solutions for our partner portfolio.
Key responsibilities:
- Lead all efforts in growing commercial relationships with existing affiliates across numerous verticals, in alignment with global strategic objectives
- Building strong and mutually profitable partnerships through effective partner engagement programmes, telephone and face-to-face methods. This will involve building relationships with management of our affiliates, to understand the FX requirements of their client base and how World First can service them most effectively
- Managing a large portfolio and prioritising the needs of the portfolio to increase performance
- Working closely with the Partnerships Affiliates sales and implementation teams to ensure the smooth and successful on boarding of an expanding portfolio
Executing activities that support revenue KPAs for each partner, including;
- Day to day relationship management for partners
- Understanding our Partnerships products suitable for small-medium size affiliates in order to expand revenue opportunities with existing partners
- Understanding partner goals and strategy in order to best add value to partner
- Execution of efficient/effective partner engagement programmes
- Liaising with internal stakeholders to engage subject matter experts (i.e. marketing, dealing teams, compliance)
- Working in collaboration with our partners and internal teams to produce relevant marketing material and on-site partner training requirements
Key Capabilities:
- Possess exceptional client service and relationship management skills with the ability to successfully influence partners
- Have the aptitude to think laterally to develop the best fit solution for affiliate partner accounts and their clients
- Have experience managing and developing long term relationships with proven delivery of SLAs and financial targets
- Possess strong organisational and project management skills; ability to deliver on marketing and technical projects alongside in house teams
- Be highly motivated and determined, with a desire to contribute significantly to overarching commercial objectives
Salary and Benefits:
- A competitive salary and commission structure
- An excellent benefits package including health and wellness initiatives
- Birthday day off, 3 life event days during your career with WorldFirst
- Annual volunteer day
- Perks, including: free breakfast, Friday drinks fridge, business casual dress code, corporate discounts, bi-annual company parties – and more!
To Apply:
To find out more about what it's like to work with World First or more job opportunities, please visit our website.