Employer Relationship Manager VIC

All vacancies of AustraliaBanking & Financial ServicesEmployer Relationship Manager VIC

Client relationship management supporting a portfolio of employers with servicing as part of growth & retention in a collaborative team & growing fund

Summary about this job

Account & Relationship Management

Company: United Super Pty Ltd

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-3-5331-3616

Fax: +61-3-7531-4747

E-mail: n\a

Site:

Detail information about job Employer Relationship Manager VIC. Terms and conditions vacancy

  • Client Relationship Management
  • Manage a portfolio of employer groups in Victoria
  • Additional role as a part of a growing team
The Employer Relationship Manager (ERM) will be responsible for maintaining and growing the Cbus employer membership by creating and building strong interpersonal relationships with Tier 3 employers in the portfolio. The ERM will also drive and implement new fund initiatives and support the Employer Experience growth and retention strategies of the fund.
  
This is a key relationship role, responsible for the management of a portfolio of employer accounts and improves service through the provision of an agreed client operating plan. The ERM will also have a dedicated outbound calling and visitation program which will ensure regular contact with Tier 3 employers. A key responsibility will be the promotion and education for new employers in relation to the services and products offered by Cbus. This role is primarily a mix of telephone calls and site visits to employers.
  
The successful candidate will have Account/Relationship Management experience in a services environment with a desired preference to exposure within Superannuation or Financial Services along with low level sales conversations and the ability to manage conflicts and disputes.
Formal tertiary qualification in a business or finance related discipline is desirable but not essential as is RG 146 accreditation or willingness to complete accreditation on commencement of role.

About Cbus 
Cbus is one of Australia’s largest industry superannuation funds and the national industry fund for the construction, building, infrastructure and allied industries. Established in 1984, Cbus provides superannuation benefits to over 760,000 members, has assets over $44 billion, and accepts contributions from more than 131 000 employers.

Why Cbus?
You can be part of an award winning organisation that is genuinely committed to delivering workplace diversity, inclusion and flexible working arrangements as an enabler of our purpose - to act in the best interest of our members and maximise their retirement outcomes. 
  
Still want to know more? Listen to some of our videos with members of the Cbus team on our website. You will also be able to download the full position description from website - www.cbussuper.com.au/about-us/careers.
  
Permanent role based in Melbourne. Applications close 19 July.

Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team.  Should external assistance be required we will reach out to our preferred agency partners, Thank you.

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