Relief Customer Service Representative, NSW

Summary about this job

Detail information about job Relief Customer Service Representative, NSW. Terms and conditions vacancy

• Relief Customer Service Representative
• Join the Sydney Branch Team
• Career Progression Opportunities

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
                              
We are currently seeking an ambitious, customer focussed individual to join our Chatswood Branch team as a Relief Customer Service Representative. The role will require rotation around the Perth Branches (full time permanent position).
 
Your main responsibilities will include;

• Accepting and processing deposits, payments and other transactions.
• Answering enquiries whilst maintaining the highest standard of customer service.
• Identifying cross-selling opportunities to meet established sales referral and promotional targets.
• Controlling cash and negotiable items in adherence to branch cash control and security requirements.

  To be successful in this role, you will need:

• The Higher School Certificate or equivalent certification/education.
• A minimum of 6 months customer service experience within a Financial Services or Retail environment.
• Previous cash handling experience.
• Strong communication skills and the ability to work effectively in a team environment.
• A passion for delivering first-class customer service to a diverse client base.
• High attention to detail and a proven ability to prioritise workloads.

 
You’ll achieve more when you join HSBC.
www.hsbc.com.au/careers
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