Call Centre Sales Representative

Summary about this job

Detail information about job Call Centre Sales Representative. Terms and conditions vacancy

About Our Client

Our client is an Australian owned and operated Finance Company. They are committed to providing outstanding service to Australian consumers. Due to rapid expansion, an opportunity has opened up for a highly experienced Sales Representative.

Job Description

The Call Centre Sales Representative is accountable for assisting in the successful operation of our clients core services which includes:

Responsibilities:

• Take our clients customer loan applications over the phone and submit application to the credit team
• Liaise with the customer during underwriting process and arrange all supporting documentation for settlement
• Handle all communication with customer during the loan process including approval conditions or reason for decline
• Manage the relationship with the Retailer, where applicable, in relation to the customers application
• Conduct telemarketing to offer our clients products to current and new customers
• Respond to all customers requests in a timely and efficient manner
• Develop long-term customer relationships by providing excellent customer service
• Complete all set training programs in order to develop skills/knowledge and perform successfully in the role
• Work in accordance to their policies and procedures as well as all finance industry legislation.

  
The Successful Applicant

• Strong communication, listening and rapport building skills
• The ability to develop and maintain strong relationships with customers and retailers
• Consumer lending experience in the Australian finance industry
• Telemarketing sales experience preferably in the finance industry
• Confident and self-motivated team player
• High levels of energy and enthusiasm with strong sales ability

  
To apply on-line please click the 'Apply' button below. For a confidential discussion about this role, please contact Susan Hanna on 1300 774 900 quoting reference number 5451.