NAB - KYC Remediation Officer
Hays is proud to be supporting NAB in the recruitment of a KYC Remediation Officers. Apply for this job now!
Summary about this job
Compliance & Risk
Company: Hays Banking
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-2343-3922
Fax: +61-2-6404-2036
E-mail: n\a
Site: n\a
Detail information about job NAB - KYC Remediation Officer. Terms and conditions vacancy
- $31.79 per hour plus super
- Full time hours | Temporary ongoing role
- Melbourne CBD Location
Hays is proud to be supporting NAB in the recruitment of a KYC Remediation Officers. Apply for this job now!
Your new company
To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, passion for customers, will to win, be bold, respect for people, and doing the right thing.
Your new role
Your responsibilities will include:
- Making outbound calls to ensure customer and client details are true and correct to avoid criminal activity, impersonation, identity fraud, money laundering etc.
- Escalating issues to appropriate level to ensure appropriate course of action is taken
- Providing support to stakeholders in supporting and executing due diligence requirements.
- Capturing financial crime insight and intelligence
- To help the organisation to identify any suspicious or unusual activity and examine these.
You will be working full-time between standard operating hours (8AM - 8PM) at an hourly rate of $31.79 per hour plus super. This is a temporary ongoing opportunity, therefore, only candidates without working restrictions are eligible to apply.
What you'll need to succeed
To be considered for this role you will have:
- Previous call centre experience.
- Exposure to risk and compliance is favourable.
- A genuine passion for building customer relationships.
- Effective communication skills and a good understanding of customer needs.
- A proven ability to work within a team environment.
What you'll get in return
In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.