Line 2 Investigations Manager

Summary about this job

Detail information about job Line 2 Investigations Manager. Terms and conditions vacancy

• Iconic, multi-award winning Australian brand
• Exciting 2nd line of defence opportunity
• Independently investigate suspected, alleged or confirmed misconduct

As one of Australia’s most innovative and well recognised brands Aussie has been changing the face of home finance for the past 25 years. Our vision is to be the best home loan provider on the planet.

About the opportunity?

We have a critical new role available for an Investigations Manager to independently investigate suspected, alleged or confirmed misconduct by Aussie’s Brokers, Customers and 3rd Parties. In this exciting 2nd line of defence role, you will act as a trusted advisor to the business and will contribute to continuous improvement initiatives related to investigations and compliance, both within the team and across Aussie’s business. 

Reporting to our Senior Compliance Manager, you will:

• conduct investigations into potential broker misconduct or fraud matters, including examinations of documents, data, electronic evidence and collaborating results via interviews, making appropriate recommendations
• prepare and present reports for the Board, the Executive Risk Committee, the Broker Governance Panel, and management in relation to investigations conducted
• prepare reports for 3rd parties, as required (e.g. Regulators, Police, Panel Lenders) in relation to investigations conducted
• network with peers across the industry
• enhance and develop Aussie’s Standard Operating Procedure for Investigations.

About you

Our mission at Aussie is to make our customers and our team feel Safe, Smart and Special in all our interactions. We see the importance of recruiting talent aligned to these values and are looking for an Investigations Manager who demonstrates:

• strong knowledge of relevant Australian consumer credit-related regulations and responsible lending obligations (NCCP) or Financial Services knowledge
• experience in conducting investigations, preferably related to financial services operations, and reporting on such investigations
• strong people management and interpersonal skills
• strong analytical, evaluation and problem solving skills.

Our culture

At Aussie we value our people and offer a friendly and welcoming place to come each day. Every morning our people are welcomed with a seasonal breakfast, including T2 Tea, and Campos Coffee in Aussie Johns Café. It is a great way to start the day and mingle with people from other departments. Our work environment is Agile, fast paced, and we are open to new ideas and ways of improving ways we work.

In return Aussie values offer:

• a safe, smart and special culture
• fun by enjoying our work and celebrating our success together
• integrity and honesty in all our interactions.

Please note: Applicants must be willing to undergo Employee Due Diligence checks as part of the recruitment process.

If you are interested in this opportunity, please apply now!