Member Service Officer

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Excellent opportunity for a passionate Member Service Officer to join one of the most successful mutual banks in Australia.

Summary about this job

Client Services

Company: Teachers Mutual Bank

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-3-6630-2287

Fax: +61-2-1244-9157

E-mail: n\a

Site:

Detail information about job Member Service Officer. Terms and conditions vacancy

  • Brisbane Based
  • Excellent employee benefits
  • Recognised as one of the World's Most Ethical companies for the last Five Years!
Teachers Mutual Bank is one of the largest and most successful mutual banks in Australia. We are proud to be a company that encourages innovation, promotes flexibility and actively encourages diversity in the workplace.
  
We are currently looking for a Member Service Officer to join our Sales and Relationships Team at our Brisbane Office.
  
About the role
In this role you will be will be responsible for handling  all Teachers Mutual Bank Limited products and services member enquiries across all  communication channels, ensuring member needs are fully satisfied. This will involve the accurate and prompt processing of all the related transactions. You will also be responsible for communicating information about all Teachers Mutual Bank Limited products and services to members at the counter, over the telephone or via email. 
About you
  
We’d like you to have:
  • Previous experience in retail banking
  • Demonstrated knowledge of financial services legislation
  • FSR Tier 2 accreditation
  • Previous cashier experience would be highly regarded
  • Cert IV in Financial Services would be highly regarded
We are looking for someone with excellent communication skills, a team player who is passionate about delivering outstanding customer service and can demonstrate strong cross selling/sales skills.
  
We offer an excellent salary package and many other fantastic employee benefits. Teachers Mutual Bank is an Employer of Choice, promotes Gender Diversity and follows EEO principles by appointing on merit.  For more information about working conditions as well as our employee value proposition, please visit the careers page on our website at www.tmbank.com.au or find us on LinkedIn!
  
Applications can be sent no later than Thursday, 19 July 2018. Detailed enquiries can be directed to Cushla McIntyre on 9735 9588 during business hours.

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