Director, Credit Card Fraud Risk

Summary about this job

Detail information about job Director, Credit Card Fraud Risk. Terms and conditions vacancy

• House hold name, excellent brand
• Flexible work arrangements
• Excellent remuneration package on offer

This large financial institution is an employer of choice and is known for attracting high performers. The business offers a flexible and social culture, work from home arrangements and local and international promotion opportunities.

The role will focus on:

• Lead the end-to-end risk management and development of risk capabilities 
• Develop business strategies, risk management solutions and drive global relationships to reduce Fraud 
• Working closely with the Risk Capabilities team Develop and support the implementation of fraud risk management strategies including the design of on-boarding and case setup strategies leveraging a combination of internal, public and partner data.
• Drive insights on portfolio performance trends and effectively manage provision line while identifying portfolio growth opportunities.
• Lead the design and execution of the risk capabilities and servicing strategy required to support new products and assure fraud requirements are incorporated.
• Participate in the negotiation and resolution of escalated platform, customer, and portfolio level issues while providing expert fraud prevention advisory and consultative support to partners.
• Improve merchant satisfaction through deploying tools that reduce fraud charge-backs and improves customer experience.
• Deploy the most effective infrastructure in the industry to control fraud.
• Build the capability and culture to react quickly to prevent financial surprises.
• Build secure controls for ID every customer interaction & design of new products/services.
• Partner with other functional areas and Lines of Business to ensure that fraud risks are assessed when key business decisions are taken (e.g. outsourcing, centralization etc.)
• Create fraud awareness throughout the company.

We are looking for someone with proven experience in both fraud and cards. You will have a proven track record in leading high performing teams and will have a supportive and inspiring leadership style. 

Excellent rem package on offer for this role. If interested hit apply today or call Lauren Johnson to discuss on 02 9775 5913.