Customer Due Diligence Officer
Hays is proud to be supporting NAB in the recruitment of CDD Officers within the financial crime space.
Summary about this job
Account & Relationship Management
Company: Hays Banking
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-9971-3416
Fax: +61-2-1450-4892
E-mail: n\a
Site: n\a
Detail information about job Customer Due Diligence Officer. Terms and conditions vacancy
- $30.71 per hour plus super
- Temporary ongoing role | Full time hours
- Melbourne CBD | Top 4 Bank
Hays is proud to be supporting NAB in the recruitment of CDD Officers within the financial crime space.
Your new company
To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, passion for customers, will to win, be bold, respect for people, and doing the right thing.
Your new role
As a Customer Due Diligence Officer you will be responsible for:
- Making outbound calls to existing NAB customers to verify, validate or update their details.
- Making sure that customer and client details are true and correct to avoid criminal activity.
- Escalating issues to ensure appropriate course of action is taken.
- Providing support to stakeholders in executing due diligence requirements.
- Helping the organisation in identifying any suspicious or unusual activity.
You will be working full-time between regular operating hours (8AM - 8PM) at an hourly rate of $31.79 plus super. This is a temporary ongoing opportunity, therefore, only candidates with full working rights are eligible to apply.
What you'll need to succeed
To be successful in this role you will have:
- Previous contact centre experience.
- Exposure to risk and compliance is favourable.
- A genuine passion for building customer relationships.
- Effective communication skills and a good understanding of customer needs.
- A proven ability to work within a team environment.
What you'll get in return
In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.
What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to [email protected] or call Tooba on 8616 8448. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.