Outbound Customer Support

All vacancies of AustraliaBanking & Financial ServicesOutbound Customer Support

Hays is proud to be supporting NAB in the recruitment for various jobs across financial crime services

Summary about this job

Compliance & Risk

Company: Hays Banking

Location: Melbourne

Work type: Contract/Temp

Salary: n\a

Phone: +61-2-3068-6679

Fax: +61-3-4477-2589

E-mail: n\a

Site:

Detail information about job Outbound Customer Support. Terms and conditions vacancy

  • Melbourne CBD | Top 4 Bank
  • ASAP Start | Full time
  • $31.79 per hour plus super

Hays is proud to be supporting NAB in the recruitment for various jobs across financial crime services

Your new company
To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, passion for customers, will to win, be bold, respect for people, and doing the right thing.


Your new role
As a Customer Due Diligence Officer you will be responsible for:

  • Making outbound calls to existing NAB customers to verify, validate or update their details.
  • Making sure that customer and client details are true and correct to avoid criminal activity.
  • Escalating issues to ensure appropriate course of action is taken.
  • Providing support to stakeholders in executing due diligence requirements.
  • Helping the organisation in identifying any suspicious or unusual activity.

You will be working full-time between regular operating hours (8AM - 8PM) at an hourly rate of $31.79 plus super. This is a temporary ongoing opportunity, therefore, only candidates with full working rights are eligible to apply.


What you'll need to succeed
To be successful in this role you will have:

  • Previous contact centre experience.
  • Exposure to risk and compliance is favourable.
  • A genuine passion for building customer relationships.
  • Effective communication skills and a good understanding of customer needs.
  • A proven ability to work within a team environment.



What you'll get in return
In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.


What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to [email protected] or call Tooba on 8616 8448.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Responds for Outbound Customer Support on FaceBook

Read all comments for Outbound Customer Support. Leave a respond Outbound Customer Support in social networks. Outbound Customer Support on Facebook, LinkedIn and Google+