Risk & Operations Executive

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We have an exciting opportunity for somebody with a love for sport to join us as Risk & Operations Executive. 

Summary about this job

Account & Relationship Management

Company: sportsbet.com.au

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-8-1345-7910

Fax: +61-7-7395-5648

E-mail: n\a

Site:

Detail information about job Risk & Operations Executive. Terms and conditions vacancy

  • Fun, high performance culture
  • Challenge the status-quo
  • Genuine focus on career development

We have an exciting opportunity for somebody with industry experience to join us as Risk & Operations Executive.  The US is a new market for the Group in terms of sports betting we are looking for someone to be tasked with risk and operations management on behalf of the group’s US facing Sportsbook, FanDuel.  Therefore, the responsibilities within this role will be multi-faceted and subject to change to meet the demands of the US business. 

Company

Sportsbet is Australia’s leading online wagering company. We're part of a global company, a big player with a start-up soul.  The pace of change is exhilarating, we’re constantly innovating to bring excitement to life for our customers and our people.

PERKS:  

  • 5 weeks annual leave
  • Tailored career development programs, as well as a commitment to developing Thought Leader and Specialist Talent programs
  • Free brekky, discounted gym memberships, loads of event tickets
  • Best in class Parental Leave program with six months paid leave for Primary Carers 

The Role

Planning, coaching, tactics and strategies are super important but matches are won and lost on the pitch. Risk & Ops Execs at Sportsbet monitor betting, make price changes, profile/segment customers, manage onsite content and ensure a best-in-class user experience for our customers

We’re looking for quarterbacks/generals to run the game on the pitch, those with a high attention to detail and a demonstrated understanding of sports and wagering. You’ll be adaptable, well organised and can make excellent decisions under pressure. This exciting role will place you in the heart of the action!

This exciting opportunity is to join a new team being formed to support our entry into the newly regulating US market. Sportsbet provide risk management, trading and other critical services from Melbourne to support our global brands.

Responsibilities

  • Risk managing on behalf of the group’s US facing Sportsbook, FanDuel
  • Monitor customer betting, market prices and up-to-the-minute sports news
  • Price changes
  • Customer profiling
  • Liability management
  • Identify and remove customer pain points
  • Content Management
  • Don’t keep our customers waiting – actioning risk/trading related customer contacts quickly. Always trying to improve customer journeys
  • When things do go wrong let’s fix them quickly, diagnose the issues and aim to prevent reoccurrence
  • Collaboration - work closely with global trading & risk managers to contribute to and implement strategies/processes; operations & tech teams to identify and resolve customer pain points; and US based promos & product teams to launch innovative new offerings to customers
  • Vigilant for fraud and integrity issues. Ensuring compliance with market regulations
  • Competitor benchmarking

Capabilities:

  • Strong attention to detail
  • 1+ years industry experience (preferred)
  • Betting and sport knowledge
  • Time/priority/stakeholder management
  • Collaborate to arrive at better decisions together
  • Communicating effectively
  • Integrity, low ego, agility

We encourage you to apply immediately along with your CV and any supporting documents by Friday 27th July 2018.

At Sportsbet, we take Responsible Gambling very seriously. Check out the tools and information we provide our customers to help manage their gambling on our dedicated site at www.responsiblegambling.sportsbet.com.au

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