New Business Assistant (CF003)

Summary about this job

Detail information about job New Business Assistant (CF003). Terms and conditions vacancy

• Join a WA market leader in RAC Finance
• Work in a desirable West Perth location
• Be part of a dynamic team environment

To apply for the below position, please submit your resume and cover letter directly to: [email protected]. In the email subject line, please include the FULL position title and reference number. Please highlight in your cover letter what experience you have with consumer loan documentation.

RAC Finance specialises in the delivery of a range of quality finance products ranging from property finance development, investment notes and a tailored personal loans product specialising in a competitive motor vehicle finance product.

The opportunity to join our Consumer New Business team will provide you with the chance to be part of a motivated, busy team and thrive in a fast-paced working environment. This key role is responsible for the preparation of loan documents through to settlement by providing valued services to achieve more for our members.

Reporting to the Manager, Consumer New Business, this position is a permanent, full-time opportunity.

What will you be doing?

• Prepare and verify supporting loan documentation
• Follow up incomplete, inconsistent, missing or outstanding documentation from customers and Member Service Centres
• Conduct compliance and due diligence checks whilst adhering to legislative and policy requirements
• Perform basic calculations to ascertain income from various documents
• Create customer loan files and accurately preparing loan contract/cheques for signing, following compliance procedures
• Liaise with the customer throughout the loan document and settlement process
• Assist with loan sign-ups for customers at the West Perth branch as required
• Promote consumer loan protection to customers to achieve sales targets

What are we looking for in you?

• Experience in consumer loan document preparation is mandatory
• Previous loan assessment experience is desirable (banking or finance industry experience preferred)
• Experience in a customer service role is preferred
• Tier 2 (RG146) accreditation would be well regarded
• Ability to build strong customer relationships and deliver customer-focused solutions
• Capacity to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Strong planning and prioritising skills
• Highly developed attention to detail, time management and organisational skills
• Ability to work with minimal supervision
• Ability to work as part of a team and make a significant contribution towards team results and KPIs

What can we offer you?

• Generous discounts on home, contents and car insurance, as well as member benefits and free roadside assistance
• A competitive base salary plus Super and a very active Social Club
• In-house Health and Wellness programs and Platinum WorkSafe Certification

We are looking for an enthusiastic individual who will thrive in a culture of continuous improvement. For you to be considered, please send us your cover letter and resume showcasing what you can bring to the team following the instructions above this ad. Please highlight in your cover letter what experience you have with customer loan documentation.

If you are shortlisted, you may be invited to complete an online automated video interview as part of our screening process.

Applications close Tuesday 24 July 2018

If you would like further information about this vacancy, please contact Cathy Farrell on [email protected].

To apply for the above position, please submit your resume and cover letter directly to: [email protected]. In the email subject line, please include the FULL position title and reference number. Please highlight in your cover letter what experience you have with consumer loan documentation.

About RAC

RAC is one of Western Australia’s most trusted brands and has been a part of the WA community since 1905. From our origins as a motoring club, we have grown to an organisation of over 1400 employees serving more than 1 million members with a diverse range of products and services.

As an Equal Opportunity Employer, RAC encourages applications from all cultures, genders and abilities. At RAC we innovate and craft, advocate and campaign, challenge and reinvent. We want to be WA’s most valued organisation and our people are at the centre of this. We need people who want a career not just a job. We want motivated people who see the bigger picture and strive to make things better for our members and WA. If this sounds like you, then we would love to hear from you.