Executive Assistant

Summary about this job

Detail information about job Executive Assistant. Terms and conditions vacancy

• Award winning diversified financial services business
• Outstanding client service focus
• Join a busy, high performing Team

Executive Assistant

Operating since 2000, Astute Financial has established itself as a highly respected financial services provider with a membership base comprising approximately 500 finance, insurance and financial planning specialists across Australia.

Astute Financial is a privately-owned business, leading the market with a fully integrated financial services offering to its members. With a loan book of over $20 billion dollars, it is well positioned for growth.

The highly successful Astute Financial Melbourne City South and Gippsland business, a member of the Astute group, is very proud of the ethical service it provides which has been demonstrated through a number of recent awards being achieved.

We are seeking a dynamic and motivated person to drive the Executive Assistant function for the Managing Director and fellow Business Owner from our St Kilda Road office. The person will work constructively with the rest of our team and be dedicated to delivering exceptional service that supports the needs and goals of our clients.

The successful applicant for this role will require:

• Demonstrated understanding and experience in the management and co-ordination of an Executive Assistant function and, at the same time, be able to deliver outstanding client service.
• The proven ability to often be the first contact point between the Managing Director and fellow Business Owner with the rest of the support team and clients.
• The ability to operate in a busy, high performing team environment which includes managing diverse and multiple tasks at any one time, with particular attention to prioritisation.
• Co-ordinate and manage the workflow of the Managing Director and fellow Business Owner.
• Co-ordinate and manage other tasks and functions as required.
• Be the first point of contact for the co-ordination of client appointments and client follow up for the Financial Advice function of our business.
• Support the whole team in delivering an excellent client experience that ultimately assists the clients to utilise the broader value adding services of our business.
• Strong attention to detail and proven ability to operate in a paperless work environment.

• Demonstrated client service focus and the ability to act in some instances as a first contact for both internal and external stakeholders.
• The ability to proactively assist with a variety of business projects.

The essential criteria for this role are:

• At least 3+ years’ experience in operating a busy Executive Assistant function, with an emphasis on outstanding client experience.
• Excellent understanding of, and proven ability to deliver client service excellence.
• Preference for an understanding of the financial services industry.
• Excellent verbal and written communication skills, with attention to detail.
• High degree of time management and organisational skills.
• Outstanding ability to effectively manage multiple tasks at any one time within a busy, high performing team environment.
• Strong computer literacy, particularly in relation to using Client Relationship Management (CRM) systems.

For those wishing to express interest in this role please forward Applications (including a cover letter and resume) by 16th July 2018 to: [email protected]