Part Time Customer Service Specialist (12 Month Contract)

All vacancies of AustraliaBanking & Financial ServicesPart Time Customer Service Specialist (12 Month Contract)

Great opportunity to kick-start your career with an industry leader!

Summary about this job

Banking - Retail/Branch

Company: Commonwealth Bank - Retail Banking Services

Location: Mackay & Coalfields

Work type: Contract/Temp

Salary: n\a

Phone: +61-2-4002-8343

Fax: +61-8-2941-9553

E-mail: n\a

Site:

Detail information about job Part Time Customer Service Specialist (12 Month Contract). Terms and conditions vacancy

  • Enjoy a high-performing and encouraging environment
  • Collaborate as a team to deliver the best customer experience
  • Identify opportunities to best meet our customers' needs

Please note:  We are looking for 2 Customer Service Specialist for a part time (12 month contract) opportunity, working across the following roster - 

Monday  9:00– 1:00pm
Tuesday 9:30 - 2:00pm
Wednesday 9:30 - 2:00pm
Thursday 9:30 – 3.30pm
Friday 9:30 – 3.30pm

OR 

Monday 12:00 – 4:00pm
Tuesday 12:00 – 4:00pm
Wednesday 12:00– 4:00pm

At CommBank we never lose sight of the role we play in other people’s financial wellbeing.  Our goal is to help people and businesses move forward, to progress.  To make the right financial decisions and achieve their dreams and aspirations.

What will you do?
As a Customer Service Specialist you’ll help our customers realise their financial goals by conducting financial health checks.  By identifying particular needs and understanding our customer’s future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we’ve provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do.

What will help you succeed?
We’re looking for highly motivated candidates with the ability to work as part of a team and individually in a busy and structured environment.  You’ll also be confident in achieving targets through identifying and providing financial solutions to our customer’s individual needs. This is a great opportunity for those not afraid to start up a conversation with a stranger as communication skills are key. 

Although previous banking or financial experience would be helpful, a strong sales and service background is more important.  

How you’ll benefit. 
There are many benefits to working for CommBank including being able to use state of the art technology, discounts on a range of financial products, a corporate wardrobe, nationally accredited training and a commitment to offering employees the opportunity to further their careers within the bank.

Want to know more about what it's like to work at CommBank? Watch this short video.

 

To register your interest in this vacancy, apply online using the link below.

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