Inbound Customer Service Advisor
Multiple Positions available at NAB for Inbound Customer Service Professionals.
Summary about this job
Banking - Retail/Branch
Company: Hays Banking
Location: Melbourne
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-2632-6951
Fax: +61-2-2621-7893
E-mail: n\a
Site: n\a
Detail information about job Inbound Customer Service Advisor. Terms and conditions vacancy
- Temp to Perm Opportunity | August Start Date
- Top 4 Bank | Wantirna South Location
- $27.55/hr + Super | Long Term Career Opportunity
Multiple Positions available at NAB for Inbound Customer Service Professionals.
Your new company
To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, passion for customers, will to win, be bold, respect for people, and doing the right thing.
Your new role
As an inbound Customer Service Banker you will be responsible for providing exceptional customer service and bringing your unique personality to every call. Your main responsibilities will include:
- Answering calls from personal or corporate and business customers about a range of enquiries from simple to more complex
- Efficiently navigating through a variety of banking systems and tools
- Identifying, addressing and resolving general inquiries from customers
What you'll need to succeed
We're looking for individuals with:
- Excellent communication skills, the ability to connect with customers and to assist them with their queries
- Experience in connecting with customers to discuss their needs, ideally in a contact centre environment.
- Proven communication skills and a good understanding of customer needs.
- Excellent time management and problem solving skills.
- Someone who enjoys linking in with customers over the phone to build relationships
What you'll get in return
In exchange for your commitment, you will be offered extensive training, a great opportunity to learn and develop new skills while enabling you to build a rewarding career within NAB. NAB strives to deliver exceptional outcomes that push the limits and expectations of their employees.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.