Payroll Officer
Payroll query management and policy advisory support
Summary about this job
Payroll
Company: Kelly Executive
Location: Sydney
Work type: Full Time
Salary: $60k - $70k p.a.
Phone: +61-8-5440-2313
Fax: +61-8-4074-9607
E-mail: n\a
Site: n\a
Detail information about job Payroll Officer . Terms and conditions vacancy
Our client who is a global consulting firm with a strong presence in Australian market, is seeking an experienced Payroll helpdesk officer. Your role will involve Payroll query management and policy advisory support
Key responsibilities of the role include:
• Answer questions or resolve payroll queries for clients via telephone or electronically.
• Manages a high volume of customer queries through phone calls, emails in an efficient professional manner
• Comply with legislation, policies and procedures in relation to payroll process
• Logs all customer inquiries and issues and tracks them until resolution and incident closure.
The successful candidate will demonstrate:
• 2+ years of payroll experience
• 2+ years client support experience with use of support tools: phone, email, chat etc
• Proven experience in a high-volume helpdesk support function
• SAP knowledge is preferable
• Strong attention to details and time management skills
• High level of written and verbal communication skills
• Public sector experience is preferred
If you meet the required criteria as above, we encourage you to apply directly or send your CV to Jasmine Kad at [email protected]