Practice Solutions Specialist
At MYOB, our people want to make a difference. To question. To challenge. To do better.
Summary about this job
Business Services & Corporate Advisory
Company: MYOB
Location: Melbourne
Work type: Full Time
Salary: Competitive Salary Package
Phone: +61-2-1020-1935
Fax: +61-8-4399-4553
E-mail: n\a
Site: n\a
Detail information about job Practice Solutions Specialist. Terms and conditions vacancy
PRACTICE SOLUTIONS SPECIALIST (TAX AU)
Glen Waverley
Who are we?
We are a tech company that exists to help businesses succeed. Our team is continually growing, inventing and disrupting conventions. We believe business can do amazing things it’s our job to help them. This is MYOB.
You’ll be part of an Operations & Services team responsible for selling and supporting our highly regarded online business solutions. We’re the heart and soul of MYOB, and we’re sharply focused on helping 1.2 million businesses thrive.
The opportunity
A unique opportunity within the Specialist Support Team is available, whereby the successful candidate will be responsible for supporting our Practice Solutions clients in addition to working closely with the Product Development team and Product Manager.
You will be responsible for managing escalations, opportunities for client site visits, demonstrate best practice in industry knowledge and personal characteristics, and contribute to a collaborative relationship with our Product Development and Managers on all product relates issues.
What you will bring
- A background in Australian Tax Legislation and Business Services Strong focus on Customer Service
- Hands on experience in MYOB AE / AO product suites
- Strong and proven troubleshooting skills and problem solving skills
- Diplomatic and effective "people" skills
- Excellent oral and written communication skills
- An ability to manage own workload and proactive approach to all tasks
- Ability to work as part of a close team environment
What else do you need to know?
At MYOB we are passionate about you and your career development. A role as a Practice Solution Specialist gives you a great opportunity to move into other areas of MYOB, being a career pathway to Team Leader / Quality Analyst / Business Analyst / Product Manager.
If you want to work and collaborate where opinions are valued and your ideas can make a difference, you should work at MYOB.
We are an equal opportunity employer and value diversity at our company.