Manager, Business Operations

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Carlton Football Club is seeking a Manager, Business Operations in their Corporate Services Department.

Summary about this job

Management

Company: Carlton Football Club

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-7-9945-7071

Fax: +61-2-1001-8447

E-mail: n\a

Site:

Detail information about job Manager, Business Operations. Terms and conditions vacancy

  • Exciting opportunity to join an elite sporting organisation
  • Showcase your business systems and IT experience within corporate operations
  • Fixed term parental leave contract

Carlton Football Club is one of Australia’s oldest and most prominent sporting institutions. The Club has a long history of proud supporters, premiership success and the most iconic guernsey in the country.

Known as the Blues, a reference to our navy uniform, Carlton Football Club is committed to be the most inclusive and united sporting organisation. Our people represent diverse communities and the club is strengthened by this diversity of culture and thought. We are focused on creating a sense of community and belonging for our staff, players and all our supporters.

Carlton Football Club is seeking an experienced and qualified individual to work within the Corporate Services department as their Manager, Business Operations.

The Manager, Business Operations will be responsible for the management and operation of the Carlton Football Club Information Technology (IT) and Business Systems Team within the Information Services Group (ISG). The individual’s primary responsibility will be to develop and deliver the ISG Strategic Plan to enable the business to meet its strategic objectives.

The Manager, Business Operations will oversee the operational aspects of all key applications, systems, processes and procedures within the Club to drive efficiency and providing timely and accurate insights to the business to make informed decisions. The successful candidate will also be responsible for leading and managing respective teams to deliver critical outcomes for the Club.

In addition, the Manager, Business Operations will assist the CFO and executive team in business case development to facilitate allocation of Club resources and creation of new initiatives.  

The successful candidate will hold relevant tertiary qualifications. There may be scope for the right candidate to also manage key financial systems and processes should they hold a Chartered Accountant or Certified Practicing Accountant qualification along with relevant work experience.    

The position is based at Ikon Park and will be offered on a full-time fixed-term parental leave contract for up to 12 months.

An attractive remuneration package, in addition to a range of employee benefits, is on offer for the successful candidate.

The key responsibilities for this role are, but not limited to:

Management, leadership and strategic responsibilities

  • Manage relevant teams to establish and deliver on strategic objectives and outcomes
  • Management and development of respective team members including coaching, guiding and supporting staff in their personal and professional development
  • Appropriately allocate resources to deliver strategic objectives
  • Assist the business in business case development and analysis of new initiatives as they arise

Business system responsibilities

  • Oversee the operational aspects of all key applications including CRM, intranet, point of sale, Great Plains, Concur and analytics
  • Lead the redevelopment of the CRM system within CFC
  • Ensure adherence to the data taxonomy and business rules
  • Ensure the development and implementation of best practice processes

Infrastructure and support services

  • Manage external (Network Managed Services) and internal resources
  • Ensure infrastructure can support applications and customer needs and meets industry best practice

Strategic planning

  • Oversee a resilient infrastructure/architecture that is aligned with business goals and objectives, while adaptable and scalable to address changing industry and business requirements

Projects

  • Take prime responsibility for coordinating various business projects including any procurement activities where required
  • Ensure sound project planning, control and co-ordination is in place; from business case creation to initiation to managing people, scope and deliverables, risks/dependencies, reporting to stakeholders and holding the business to account on agreed benefits

Finance – should the successful candidate have relevant qualifications and experience

  • Oversee the Club operating and capital budget process and five-year funding model
  • Oversee finance policy, processes and procedures to ensure strong controls and efficient operations 
  • Develop and implement the Club’s Finance Plan
  • Oversee all the Club’s financial and operational reporting, ensuring timely, accurate and insightful information is delivered

 

Selection criteria

Candidates will need to address the following competencies and experience:

  • Tertiary qualifications in a related field such as Commerce/Business/IT
  • Demonstrated people management skills with demonstrated ability to manage staff and teams with an emphasis on imbedding a culture of high performance and development. Strong values based leadership skills that focuses on maximising employee engagement and driving business outcomes
  • Ability to build and present robust business cases, strong interpersonal and communication skills with the ability to influence with integrity and negotiate the best outcomes for the organisation
  • Proven experience in implementing CRM applications and business process improvements
  • Demonstrated ability to oversee multiple business related projects and systems. Ability to provide sound analytical and evidence based advice for continual business improvement

Desirable:

  • Tertiary qualifications in Accounting and membership of a professional accounting body (i.e. ICAA or CPA Australia)
  • Demonstrated financial modelling experience, highly developed analytical skills and the ability to draw and interpret data from multiple sources and present findings in a clear and concise manner.

How to apply

  • Apply now with your CV and covering letter addressing the selection criteria.
  • Applications close Sunday 15 July 2018
  • Applications will be actively reviewed and candidates may be contacted prior to the closing date
  • Only shortlisted candidates who have addressed the selection criteria will be contacted.


The Carlton Football Club is an Equal Opportunity employer.

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