Credit Officer

Summary about this job

Detail information about job Credit Officer. Terms and conditions vacancy

• Voted #1 Law Firm in Australia and APAC
• Challenging & supportive environment
• Excellent opportunity for a junior looking to expand their skillset

Who are we?

Corrs is a premium independent law firm. We work with our clients as true partners in their business. We bring insight, innovation and agility to create success for them on a global stage.

Corrs has a strong history spanning more than 170 years but we are firmly focussed on creating opportunities for our clients in the rapidly changing business landscape of today and tomorrow. We have offices in Sydney, Melbourne, Brisbane, and Perth as well as a strong partnering relationships throughout the Asia Pacific region and worldwide. Our independence and our network of the world's best independent firms provide a competitive advantage for our clients. That gives us the flexibility to deliver the most effective and expert solution for their international needs.

Corrs is deeply focused on innovation and developing innovative technologies that create efficiency and enhance client satisfaction.  Our clients want a different type of law firm that is strategic, creative, flexible and able to work in their worlds. These are the qualities that characterise and differentiate our people - world class lawyers who are prepared to think big and do things differently.

Why are we looking?

An opportunity now exists for a talented Credit Officer to join the Melbourne Finance team.

Position summary

To improve collection results, maximise cashflow and reduce debtors and debtor’s days to an acceptable level.

Key responsibilities

Daily Tasks

• Minimum 15-30 call/contacts per day

• Undertake appropriate collection activity direct with clients nationally and internationally in accordance with the firm’s policy

• Assisting clients (both internal and external) with the management of their accounts
• Provide support when required to the Credit Manager and Divisional Practice Managers

Client Management

• Prompt response to internal/external client enquiries and management of dispute resolution

• To provide a high level of service and support to internal and external clients

• Reconciliation of client accounts

• Assisting internal clients to enhance the timely collection of debt

• Enquiry and complaint resolution

• Building and maintaining excellent rapport with clients

Debt Management

• To reduce and maintain the firm’s 91+ days balances

• To reduce and maintain the number of days outstanding for receivables to 50-55 days

• Monitor and maintain bad and doubtful debts

• To increase cash flow

• Assessment of clients credit risk when reviewing new and existing clients

Support Initiatives

• Ensure compliance and enforcement of firm’s Credit Procedures

• Assist Credit Manager with on-going revision of credit policy, practice and procedures to meet changing business needs

• Liaise with Credit Manager to maintain client satisfaction

• Support with administrative tasks within the office and assist the Credit team nationally as required

Required skills and personal attributes

• Quality of work produced in terms of accuracy, timeliness, and consistent practises across the firm

• Ability to work well within a team environment

• The ability to meet team and individual targets with strong attention to detail

• Strong reconciliation skills

• Must have a proactive approach and realistic commercial attitude to credit and collection

• Ability to work

• Self motivated and takes initiative

• Highly developed problem solving

• Demonstrates an ability to prioritise work and handle multiple tasks

• Good time management and task prioritisations

• Adaptability and flexibility

• Willingness to learn and develop new skills

• Ability to build relationships across all levels of the business

• Assists colleagues and others to complete tasks where required

• Strong client focus and customer service ethic

• Exceptional communicational skills (both oral and written)

Required qualifications and preferred experience

• Minimum of three years credit/collection experience (preferably within a professional services background)

• Highly competent with Microsoft Word/Excel

• Microsoft Outlook

What do we offer as an employer?

Our policies, practices and behaviours foster a safe and inclusive workplace. At Corrs, we hire a diverse workforce, including people of all genders, ages, cultures, ethnicities, those who identify as LGBTI and people with disabilities.

Our initiatives include:

• A competitive remuneration and bonus structure
• A Corrs Scholarship for Individual Excellence Program
• Access to a mentoring program
• An industry-leading 18 weeks paid parental leave
• Flexible work practices for staff
• Access to leading industry and business training
• An opportunity to actively contribute to the broader community through Corrs Pro Bono Program

To apply click on the "apply " button below or contact Corrs Human Resources for a confidential discussion.