Credit Specialist
Support retail operations by ensuring overdue invoices are collected in a timely manner, and communicate with customers to recover outstanding debt
Summary about this job
Accounts Receivable/Credit Control
Company: Mojo Power Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-1366-1969
Fax: +61-7-5259-4381
E-mail: n\a
Site: n\a
Detail information about job Credit Specialist. Terms and conditions vacancy
- Innovative energy retailer
- Great brand
- CBD location
Mojo Power is different to all other Australian energy retailers. We do things digitally, and we're for the customer.
Using our innovative technology, customers can make better decisions about their energy use, enjoy the benefits of our industry-leading smart app, and receive a leading solar feed-in tariff of 20c per kWh.
Supporting our back office team, we are now seeking an energetic individual who will be an integral part of our operations group and help us support our growing business.
Key tasks for this role are varied, with your involvement in key areas such as:
- Collection of overdue debt
- Handling collection related complaints
- Negotiating payment plans
- Making debt collection calls on a day-day basis
- Performing credit checks
- Sending out overdue letters as per established
guidelines and procedures - End to end Credit Control
- Initiating and assisting in retiring manual processes with system automation
- Implementation and testing of the Collections
workflow in the billing system - Maintain and update debtor records
- Help document and improve procedures
Ideally, you will have energy retail experience, but you may also come from a telco or other strongly regulated retail markets. You are good with processes and detail, and have a genuine interest in making our customer's experience as optimal as possible.
On offer are an attractive salary, a cool team environment, and be part of a team who really want to make a difference.