Customer Experience and Support - Accounting

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We have some exciting opportunities open for people with accounting experience to join our Customer and Technical Support team

Summary about this job

Other

Company: Ardex Technology

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-7-6417-7180

Fax: +61-8-1743-6149

E-mail: n\a

Site:

Detail information about job Customer Experience and Support - Accounting. Terms and conditions vacancy

We have some exciting opportunities open for people with bookkeeping experience to join our Customer and Technical Support team

 

What would you do?

We’re seeking passionate, experienced bookkeeping/accounting specialists to provide support to customers with regard to the use of the accounting function within Ardex.  

 

We’ll train you thoroughly on the Ardex Premier Suite of Products so you can assist our customers with all of their online and phone queries.

 

You’ll become an Ardex Premier Expert and know all the tips and tricks to help our customers use the most out of our accounting, horse and owner management software.

 

You'll be someone who enjoys solving problems, is patient, and skilled at explaining things clearly.  You strive to provide outstanding customer service.


This is a permanent full-time role

 

Our ideal candidate has:  

  • Proven bookkeeping or accounting experience
  • Minimum of one year of accounting studies
  • A willingness to learn, familiarity and comfort with technology
  • A passion for assisting customers to resolve their questions over email or phone
  • Outstanding communication and English skills - both verbal and written
  • Strong initiative and ability to work autonomously
  • A problem solver who takes pride in resolving tricky customer queries
  • Knowledge of the horse racing and breeding industry is a plus but is not required

 

What we do

Ardex Technology is the leading software supplier to the horse racing and breeding industry in Australia. We strive to provide integrated solutions to the equine industry to empower participants to become more efficient and effective in their operations. Conveniently, we are located near Martin Place in the Sydney CBD

 

Please apply with your CV and covering letter and tell us how you can improve our client’s experience!

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