Finance Administrator - Chargebacks

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Summary about this job

Accounts Receivable/Credit Control

Company: MYOB

Location: Melbourne

Work type: Full Time

Salary: attractive package

Phone: +61-7-4637-4434

Fax: +61-8-1176-9608

E-mail: n\a

Site:

Detail information about job Finance Administrator - Chargebacks. Terms and conditions vacancy

  • Want to be part of supporting the MYOB's next generation payment products?
  • Join our Merchant Support team that values delivering great client
  • Great culture, state of the art offices and flexible working environment

Who are we?
We are a tech company that exists to help businesses succeed. Our team is continually growing, inventing and disrupting conventions. We believe businesses can do amazing things and it's our job to help them.

The MYOB way
We simplify, we collaborate, we find new ways to innovate, we set goals, we smash goals and we always make the call. It’s the way we do things around here. We are inspired, authentic, and in the know… This is the MYOB Way.

The team
You’ll be part of a Payment solutions team who are masters in providing world-class commercial support. Assisting the merchant services team with general finance duties including chargebacks, disputes and disbursements.
We work with a huge variety of people, making each day interesting, challenging, fun and exciting.

The opportunity
You will manage the end to end dispute and chargebacks process on behalf of the SME and Enterprise team. Critical to the success of the team is the timely and effective communication on the phone and via email, striking the balance of providing a great service and recovering outstanding funds.

What you’ll do
You’ll manage ad-hoc finance tasks and processes and everyday will look different.
Managing regular communication with our merchants and the banks to reduce our chargeback exposure. Creation of daily manual disbursal requests and monitoring banking files, troubleshooting and resolving issues as required. There is a considerable amount of supporting administration that needs to be performed to ensure that the process is as efficient and structured as possible.

What you’ll bring

You will have customer service and administration experience preferably in a finance team,

  • Experience in a debt collection or finance role
  • Experience in a payments / banking environment
  • Understanding of dispute and chargeback processes
  • Proficient in the Microsoft office suite - Excel
  • Proven customer service experience
  • Great communication skills both written and verbal

If you want to work in an environment where collaboration is key, your opinion is valued and your ideas can make a difference, you need to work at MYOB.

We are an equal opportunity employer and value diversity at our company
Apply now! We look forward to meeting you.

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