Team Leader - Partner Development Representative
This is a rare opportunity to lead a national function within a leading global software company in one of our key front line teams here are Xero.
Summary about this job
Management
Company: Xero
Location: Melbourne
Work type: Full Time
Salary: Attractive package (includes Xero shares)
Phone: +61-7-6648-6232
Fax: +61-8-3475-3405
E-mail: n\a
Site: n\a
Detail information about job Team Leader - Partner Development Representative. Terms and conditions vacancy
- Come and #dobeautifulwork
- Leaders in Accounting software
- Flexible working and diverse culture
Who are we?
Small business makes the world go round - it’s the heart of the global economy. At Xero we want our millions of Xero subscribers to thrive through better tools, information and connections. Because if small business succeeds jobs are created, economies thrive, and communities prosper. That’s good for everyone.
A global SaaS (software as a service) company we have a team of almost 2,000 Xeros doing beautiful work across our 17 offices across the globe. We’re ranked No. 1 by Forbes as the World's Most Innovative Growth Company two years running, Glassdoor named us one of the top 15 best SaaS companies in the world, and Canstar Blue ranked us Australia’s best accounting software company for three consecutive years (2015-2017).
The team
The Partner Development Representative Team (PDR) sits as part of our high performing Australian Partner Sales function. PDR’s are responsible for signing up customers to our hero products which involves on-boarding Accounting and Bookkeeping partners into the Partner program as well as driving the adoption of XeroTax across our new and existing Partner base.
What you’ll do
Looking after a national function and part of a wider global team this role is truly one of our frontline roles at Xero. You will lead a team of Partner Development Representatives nationally and be on the tools yourself, onboarding clients and leading by example.
Day to day duties will include;
- Help drive performance, culture, and an inspiring environment
Ensuring the team is organised so that team members have access to advice and support to assist with difficult requests or questions - Be the point of escalation when there is an aggrieved partner needing leadership attention
- Monitor and motivate individual PDR team members
- Assist Large Accounting & Bookkeeping partners with the set up of Xero for their firm
- Engage and liaise with Senior Account Managers (SAM) and Territory Managers (TM) regarding the on boarding of these Partners including booking Xero introductory presentations for the SAM and TM
- Be the go-to person for the team on day to day operational issues
- Motivate and assist the team to ensure monthly targets are achieved
- Work closely with the TM and Sales Operations Manager to identify and improve our current processes
- Update CRM system with all client communications including calls, emails and meetings.
- Work with the TM to showcase the values expected within Xero
What you’ll bring to the role
You will be keen to further build a career in leadership, strive in a team environment and feel satisfaction from helping others achieve. You will have some leadership experience in an account management or sales environment.
You will be the type of leader who brings high energy and high empathy. You are interested in people and how to get the best out of them. You are able to look at processes and identify the need for improvement then execute all while still providing the highest level of service to our customers.
Experience in Accounting whether it be a qualification or industry experience would be advantageous. The passion to work for a leading software company is a must.
Why you’ll love Xero
At Xero we value our people, we want them to do the best work of their lives, and have endless opportunities to love and grow their career. We offer a great package that includes a competitive base salary, commission and even Xero shares.
A purpose driven company we attract people who want to help us have a positive impact on the world by helping small business thrive and be successful. Our passionate, innovative, and #human team of Xeros across the world want to know that the work they do every day makes a meaningful difference.
Diversity of people brings diversity of thought and we like that. A collaborative and inclusive environment is important to us and we support flexible working arrangements. We have a unique and special culture based around our values (#ownership, #challenge, #beautiful, #human and #champion) and offer a number of other great benefits and perks.
So if you want to hear more and get the opportunity to help shape the next phase in our the Xero success story please apply!
Xero is an Equal Employment Opportunity employer. We will address any requests for reasonable adjustments in the workplace from applicants with disabilities.