Change Analyst

Summary about this job

Detail information about job Change Analyst. Terms and conditions vacancy

• Located in Sydney Olympic Park
• On-site Parking Available
• 50% Discount on Insurance

NRMA is well known for 97 years of Roadside Assistance. As Australia's largest Member organisation, The National Roads & Motorists' Association (NRMA) provides a range of services for our Members and the community. Be a part of the ongoing success of one of Australia’s most iconic organisations and feel the buzz of real job satisfaction as you work with talented professionals in a collaborative environment where people come first.

We are growing and transforming, as demonstrated by our Blue Highways strategy and the recent purchase of Manly Fast Ferry, as well as our work with electric and autonomous vehicles. The opportunity we present is as a Change Analyst who will conduct change management activities to support strategic business projects across a number of business units.

Key Responsibilities

• Conducting change impact assessments
• Creating and implementing change management plans
• Developing effective communication and training requirements to support project change
• Identifying risks and issues associated with project changes and ensure their management
• Conducting business readiness assessment for delivery and transition
• Provide regular change status reporting
• Measure and report on change success and lessons learned
• You will support stakeholders to understand, prepare and own their business changes
• You will work closely with the EPMO Change Manager/Change Lead, and will be instrumental to further the successful embedment and practice of change management disciplines across the NRMA group

Essential

• 3 years+ experience in change analysis/management and a track record of planning and implementing change for business and technology-related projects
• Demonstrated experience implementing change, including undertaking stakeholder analyses, change impact assessments and change readiness assessments
• Experience in complex business transformational change projects
• Experience facilitating workshops and meetings
• Some business analysis experience with strong stakeholder engagement is desirable (not technical BA)
• Experience across multiple business disciplines will be beneficial
• Experience with large Information Technology Projects, eg. ERP (Oracle/Siebel) implementations, CRM, Finance systems etc. beneficial
• Change management certification (e.g. ADKAR, PROSCI, Kotter) And/or demonstrated Industry experience in change management
• Bachelor’s degree (Business qualification desirable)

Capabilities

• Well-developed understanding and knowledge of change management principles, methodologies and tools
• Solid understanding of the change process around people undergoing technology or business change
• Familiarity with Project Management methodologies and practices
• Knowledgeable and efficient at identifying change impacts across various stakeholder groups and be able to propose solutions for the management of those impacts
• Proven ability to clearly articulate messages to a variety of audiences, including developing and executing communication plans
• Ability to work effectively in multiple teams, building strong relationships with internal stakeholders at all levels
• Highly effective communication skills (both written and verbal)
• Ability to influence stakeholders to deliver desired outcomes
• Strong training and facilitation skills
• Strong analytical skills

If you have the above skills and are looking for an exciting and rewarding career, please apply today. We look forward to hearing from you.

We are proudly diverse and are committed to fostering an inclusive culture where all people are valued, respected and able to contribute their talents to drive organisational performance. We encourage applications from people from diverse backgrounds including Aboriginal and Torres Strait Islander people.