Client Manager

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Your role will consist of communicating with our clients, building & refining client financial processes & project managing & training our bookkeepers

Summary about this job

Business Services & Corporate Advisory

Company: Smartbooks Online Pty Ltd

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-3-3639-8421

Fax: +61-7-2167-4219

E-mail: n\a

Site:

Detail information about job Client Manager. Terms and conditions vacancy

  • - Join one of Australia’s leading and fast-growing accounting tech companies;
  • Train and lead a dedicated bookkeeping team
  • Work from wherever you like, where the internet exists

About us

SmartBooks Online (SBO) is emerging as Australia's leading accounting tech firm and is pushing the boundaries of service delivery in the digital age. We help high-growth businesses make better decisions by providing them with fast, high-quality financial information.

What does this look like?

  • A client list filled with businesses that understand the value of real, meaningful data
  • Flexible work arrangements, with team members around the world

About the role

Our business has exploded over the last 18 months, experiencing a triple-digit annual growth rate! As a result we need your help to deliver high-quality bookkeeping services for a range of high-growth, technology and start-up clients. As a client manager, you will responsible for ensuring our clients have their bookkeeping delivered timely and accurately.

Your role will consist of:

  • Responsible for ensuring the quality and timely delivery of bookkeeping services, by managing and reviewing a team of bookkeepers;
  • Maintain a strong relationship with a portfolio of clients by managing queries, questions and assisting with problem solving;
  • Prepare and confidently deliver cash flow, budgeting and other management reporting tools to your portfolio of clients;
  • Coach and mentor Bookkeeping team members;
  • Improvement of and ensuring adherence to internal processes and procedures;

About you

Our ethos is to deliver real data that matters to SMEs. In order to be successful, you will have an understanding of how technology impacts business and the importance having information to make smarter decisions.

Ideally, you will also possess the following:

  • 3+ years experience in Public Practice accounting, managing teams, budgets and client delivery;
  • Comprehensive understanding of bookkeeping and accounting principles;
  • CPA or CA (desired);
  • Experience with using Xero, ReceiptBank QuickBooks Online and other cloud accounting software packages;
  • Exceptional communication skills, both verbal and written;
  • Comfortable operating in a dynamic, fast moving environment;

What’s in it for you?

  • The opportunity to work with awesome businesses who can see the value in fast and accurate financial information
  • The opportunity to work with a diverse team and portfolio of clients
  • The opportunity to work in a flexible environment

And you can ditch the stiff suit and stuffy office!

Apply now:  

This position is full-time, however candidates applying part-time role basis will be considered.  We encourage people anywhere in Australia to apply.

 

Applications close 5pm AEST 13 July 2018.

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