Branch Manager - Gold coast

All vacancies of AustraliaCEO & General ManagementBranch Manager - Gold coast

An exciting opportunity to lead our RTO’s student recruitment and enrolment processes, and course and service delivery, in our Gold Coast branch.

Summary about this job

General/Business Unit Manager

Company: Australian Institute of Professional Counsellors

Location: Gold Coast

Work type: Full Time

Salary: n\a

Phone: +61-2-6653-6489

Fax: +61-3-4902-6746

E-mail: n\a

Site:

Detail information about job Branch Manager - Gold coast. Terms and conditions vacancy

The Australian Institute of Professional Counsellors is a private Registered Training Organisation and Higher Education Provider specialising in the delivery of external education programs in counselling, life coaching, community services, youth work and various business courses.

Reporting to the Chief Executive Officer, the Branch Manager - Gold Coast & Northern Rivers is responsible for the performance of the branch across all functions in the Gold Coast & Northern Rivers region including course enquiries, student recruitment, enrolments, student services, course delivery and administration. The role is uniquely positioned to implement strategic directions and oversee day-to-day services of the group within the region.

This is a permanent, full-time position (with 6 months' probation). Working hours are Monday to Friday, 9am to 5pm.

Duties and Responsibilities of the position include but are not limited to:

  • Achieving Key Performance Indicators (KPIs) in relation to student recruitment and enrolment, income, and student progress and completion rates.
  • Promoting and discussing course options with potential students leading to enrolment.
  • Discussing course requirements, value-added products and services with students and potential students, and hosting group and networking forums;
  • Implementing approved strategies and ensuring all services are conducted within the approved guidelines.
  • Participation in management and planning meetings as required, and liaising with CEO and other staff members.
  • Coordinating and monitoring the day-to-day delivery of training, administration and quality of services in the region, and providing recommendations and feedback.
  • Planning for the introduction of new courses and services within the region, and ensuring strong growth of the group in the region.
  • Supervising the work performance of training/assessment staff and ensuring staff are performing within expectations.
  • Collecting and reporting financial, marketing and sales data to Head Office.

The successful applicant will possess:

  • At least 5 years' experience in leading service delivery teams and/or employed in management or team leadership positions.
  • Demonstrated ability to connect with others, including potential clients and staff.
  • Experience in growing and developing a business or service including client acquisition, and achieving outcomes and results.
  • Demonstrated ability to implement and manage services and programs.
  • Well-developed communication, interpersonal, networking and conflict resolution skills.
  • Demonstrated ability to liaise, negotiate and collaborate with both internal and external parties.
  • Excellent problem-solving ability.
  • Friendly nature and excellent customer service and work ethic.

This is a General Classification Level 9 position under the Educational Services (Post-Secondary) Award - 2010. The salary for the position is $80,000 per annum + 9.5% superannuation and 17.5% annual leave loading.

To apply, please submit an Application Letter addressing the selection criteria listed above and Curriculum Vitae by Monday, 23rd July 2018.

*Applications will be assessed on a first-in basis and only short-listed applicants will be contacted.

Should you have any questions prior to making applications please contact Priya Ghai, HR Coordinator on 07 3112 2000.

Responds for Branch Manager - Gold coast on FaceBook

Read all comments for Branch Manager - Gold coast. Leave a respond Branch Manager - Gold coast in social networks. Branch Manager - Gold coast on Facebook, LinkedIn and Google+