Customer Service Advisor
We are seeking a talented CS expert who has a passion for all things beauty!
Summary about this job
Sales Representatives/Consultants
Company: Adore Beauty
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-3246-8983
Fax: +61-8-2992-9215
E-mail: n\a
Site: n\a
Detail information about job Customer Service Advisor. Terms and conditions vacancy
Customer Service Advisor
Full time position on offer
Who are we?
Adore Beauty is the dream-made-reality of Kate Morris, a beauty junkie from Launceston, Tasmania who decided there needed to be an alternative way to shop for beauty. One that was more accessible, less intimidating and empowering for women than shopping in your traditional department store. That was 18 years ago!
Today, Adore Beauty is a bustling, quick-paced, passion driven company employing over 100 team members who saw Kate's vision and decided to join her on the journey. Every team member at Adore Beauty brings a new dimension to the company and its culture - that's what makes us unique. The team at Adore Beauty live and breathe the company values: we work for each other; we do the right thing; we have the courage to fail; and we bring a positive energy in to work each day. Does this sound like you?
The Role
In your role as Customer Service Advisor, you will engage with customers over email, online chat and phone providing product advice and helping customers with their orders. Your goal will be to make their experience a smooth, enjoyable and efficient one.
Things are forever changing here, whether it's growth or internal movement. This is your change to get your foot in the door to a fabulous company who lives by doing the right thing!
Required Skills / Attributes:
- A passion for skincare and cosmetics
- Excellent written communication skills, with flawless grammar and spelling
- A customer service or sales background where you have had contact with customers either face to face or over phone/email
- A high level of organisation
- Comfortable using computers and the internet
- The ability to embrace a fast paced environment and constant change - you love learning new things and have a can do attitude
- Problem solving skills
- Reliable and professional
What We Can Offer
If you are looking to join a positive work environment with one of our core values being doing the right thing by their suppliers, customers and their team then apply now!
Don't hold back, we also love a great covering letter so be a creative as you like!
Please apply expressing your interest with a creative covering letter and resume. Your covering letter should outline why you are interested in this opportunity.