Customer Service Team Member

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Our customer service team is highly valued and is critical for the continuing growth of our business.

Summary about this job

Sales Coordinators

Company: Private Advertiser

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-9349-8983

Fax: +61-8-2861-1373

E-mail: n\a

Site:

Detail information about job Customer Service Team Member. Terms and conditions vacancy

Customer Service Team Member

Mulford Australia is the largest distributor and supplier in Australia and New Zealand to a wide range of markets, including Plastics, Print, Display, Signage and Building sectors. The company is highly regarded in these industries and has been in operation for more than 70 years.

 

The Role

Our customer service team is highly valued and is critical for the continuing growth of our business. The role is diverse and will see you working with a large and varied product range and markets. You will be instrumental in delivering a superior customer relationship and sales experience to our broad and varied customer base. 

 

Key accountabilities:  

  • Prompt and efficient processing of customer orders and timely follow-up to meet specified delivery dates
  • Field new enquiries and provide support to an external sales team
  • Work closely with the external sales teams
  • Price and quote on customer requirements within agreed parameters
  • Maintain customer accounts within credit limits
  • Maintain professional relationships with customers

     

    About You

    We are seeking experienced customer service team players, searching for  a new challenge, together with: 

  • A proven track record in a similar customer service and sales role
  • Strong telephone and computer skills
  • Experience in the plastics or print industries would be an advantage
  • Ability to manage customer enquiries both over the phone and face-to-face
  • Flexibility to multi-task and work unsupervised and as part of a team
  • Maturity and a sense of urgency
  • Excellent interpersonal, communication and customer etiquette skills
  • High attention to detail and accuracy

    If you are seeking a fantastic opportunity to join an industry leader and believe in the importance of delivering exceptional customer service, we would love to hear from you! 

    Interested?

    Send us your CV and cover letter

    Only shortlisted candidates will be contacted. 

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