Customer Service Team Member
Our customer service team is highly valued and is critical for the continuing growth of our business.
Summary about this job
Sales Coordinators
Company: Private Advertiser
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-9349-8983
Fax: +61-8-2861-1373
E-mail: n\a
Site: n\a
Detail information about job Customer Service Team Member. Terms and conditions vacancy
Customer Service Team Member
Mulford Australia is the largest distributor and supplier in Australia and New Zealand to a wide range of markets, including Plastics, Print, Display, Signage and Building sectors. The company is highly regarded in these industries and has been in operation for more than 70 years.
The Role
Our customer service team is highly valued and is critical for the continuing growth of our business. The role is diverse and will see you working with a large and varied product range and markets. You will be instrumental in delivering a superior customer relationship and sales experience to our broad and varied customer base.
Key accountabilities:
- Prompt and efficient processing of customer orders and timely follow-up to meet specified delivery dates
- Field new enquiries and provide support to an external sales team
- Work closely with the external sales teams
- Price and quote on customer requirements within agreed parameters
- Maintain customer accounts within credit limits
- Maintain professional relationships with customers
About You
We are seeking experienced customer service team players, searching for a new challenge, together with:
- A proven track record in a similar customer service and sales role
- Strong telephone and computer skills
- Experience in the plastics or print industries would be an advantage
- Ability to manage customer enquiries both over the phone and face-to-face
- Flexibility to multi-task and work unsupervised and as part of a team
- Maturity and a sense of urgency
- Excellent interpersonal, communication and customer etiquette skills
- High attention to detail and accuracy
If you are seeking a fantastic opportunity to join an industry leader and believe in the importance of delivering exceptional customer service, we would love to hear from you!
Interested?
Send us your CV and cover letter
Only shortlisted candidates will be contacted.