Customer Success Manager
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Unique opportunity to join on of the fastest growing SaaS organisations Worldwide as their first ANZ Customer Success Manager
Summary about this job
Account & Relationship Management
Company: Xpand Group Pty Ltd
Location: Sydney
Work type: Full Time
Salary: $150,000 + Super + Bonus
Phone: +61-2-4921-2262
Fax: +61-7-7284-9866
E-mail: n\a
Site: n\a
Detail information about job Customer Success Manager. Terms and conditions vacancy
This is a great opportunity to join a rapidly growing organisation and play a key role in their Customer Success practice as they continue to take the ANZ market by storm. This role could suit a strong sales person looking at making a move in to Customer Success or an existing CSM looking for a new challenge.Key Responsibilities:
- Partner with clients to ensure the successful utilization of the product suite
- Develop and deliver a roadmap to success
- Be the point of contact between customers and the business to product roadmap
- Become an SME and champion for the product
- 6 years + experience in account management/sales
- Understand enterprise clients needs
- Technical background is a must
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