Internal Account Manager
Work for a global giant & provide first class account & technical advice to their tier 1 customers across Australia & NZ. Be recognised for hard work
Summary about this job
Account & Relationship Management
Company: BTA SALES PTY LTD
Location: Melbourne
Work type: Full Time
Salary: $55k - $75k p.a. + super + company bonuses
Phone: +61-3-5171-7286
Fax: +61-3-3405-4741
E-mail: n\a
Site: n\a
Detail information about job Internal Account Manager. Terms and conditions vacancy
- Join a fun yet busy team co-managing Australian & New Zealand accounts
- Fly to the USA for their fully paid 4-week training & induction program
- Be part of this successful business with offices scattered across the globe
What’s in it for you?
On offer is an excellent base + super + individual and company performance bonuses.
Work for this established global manufacturer and supplier of conveyor belting, equipment and services, as one of their office based Internal Account Managers located conveniently in Somerton. You won’t be selling in this role, rather, you will be providing first class account management & technical support to their tier 1 customers across Australia & NZ. The company invests heavily in its account management & technical support department - every new staff member is sent to the USA for a fully-paid 4-week training & induction program, which I am sure you agree is very impressive. Finally, this role offers you the opportunity to become a member of a friendly & fun team in a fast-paced environment, where management actively recognises and rewards staff for exceeding customers’ expectations.
What will you be doing?
Reporting to the Customer Service Manager, you will join a team of professionals and be responsible for managing and handling telephone & email enquiries from customers located across Australia & NZ. You will assist customers with industry-specific product information and provide recommendations and technical assistance for conveyor and belting solutions. The enquiries will be a mix of general and technical, so the successful candidate will be a critical thinker and have proven success working in a fast-paced, time sensitive work environment. Candidates who have historically excelled in this role possess problem-solving skills, a technical aptitude and a natural ability to develop strong customer relationships over time.
Who will you be working for?
Your potential new employer is a successful global manufacturer and supplier of conveyor belting, equipment and services and boasts offices across the world. The company invests heavily in its account management & technical support department - every new staff member is sent to the USA for a fully-paid 4-week training and induction program. Lastly, management actively recognise and reward staff for exceeding customers’ expectations.
To apply for this role you must have:
- A number of years in an internal account manager or technical support role
- Excellent communication skills
- Technical aptitude and problem-solving skills
- Proven success working in a fast-paced, time sensitive work environment
- Excellent organisational and time management skills
You are highly regarded if you also have:
- Currently work in the same role in the same or similar industry
- Previous experience using Oracle CRM
All you have to do to apply for this opportunity is submit your resume to
Mark Taylor via the "Apply Now" button below. Send your CV ASAP as I will be screening applicants from the moment this ad goes live. If you want to know more about this opportunity or similar sales roles, you can call me for a confidential chat on my 03 9283 9076
Only successful applicants will be contacted.