Account Manager

Summary about this job

Detail information about job Account Manager. Terms and conditions vacancy

About the Role:

As part of a highly experienced Sales team this role is focused on the management, retention and growth of designated accounts through customer lifecycle. This is a solutions-oriented and highly consultative role that requires the ability to build trust and long-term relationships with our existing client base.

Key Responsibilities:

• Achieve activity metrics around calls, meetings, task/lead management
• Act as the dedicated and nominated escalation point for operational, administration and finance users of designated accounts
• Identify and qualify opportunities to maximise a client account and ensure uptake of new products in key customer accounts
• Function as the handover point between the sales team and the customer success team for new accounts
• Execute customer success plans for designated key customer accounts to ensure customer retention

To be successful in this role you will need:

• Experience in an account management role with a demonstrated track record of consistently meeting monthly, quarterly, & yearly targets
• 2 + years’ experience with a proven track record in B2B client relationships
• The ability to build and maintain an effective sales pipeline & a sales methodology is essential
• Ability to prepare accurate quotes and proposals
• Experience in demonstration of systems to clients
• Demonstrated willingness to go beyond the call of duty to achieve targets and exceed customer expectations
• Demonstrated ability to nurture relationships in client organizations to achieve significant expansion of business relationship
• Exceptional communication skills both written and verbal
• Excellent interpersonal and presentation skills with a proven ability to deliver insights and recommendations
• Proven ability to problem solve and provide solutions that are aligned with   a client's needs
• Experience in using Salesforce is desirable
• High degree of competency in MS Office and computer literacy

About us

SAI Global provides a range of solutions, services and expertise to help individuals and organizations manage risk.  Our business comprises four core divisions:

• Risk management solutions: We help companies take an integrated approach to risk lifecycle management through an innovative mix of industry expertise, market-leading software and ethics learning solutions;
• Global standards: We are a trusted provider of standards, technical information and regulatory content to organizations globally;
• Australian property broking and information: We are Australia’s largest provider of property information and settlement services and support confident decision making across all stages of the property lifecycle;
• Assurance certification and training: We provide accredited audit and certification services based on third-party endorsed management systems, and world-class training, to support organizations gain efficiencies, improve performance and ensure compliance.

Underpinning all SAI Global’s diverse, market-leading solutions are proven and trusted business methodologies, powered by local expertise and know how.
We have global reach, with locations across Europe, the Middle East, Africa, the Americas, Asia and the Pacific.
  
To find out more about us - visit www.saiglobal.com

To take advantage of this opportunity, click 'Apply' and for any information please email [email protected]