Sales Operations Analyst

Summary about this job

Detail information about job Sales Operations Analyst. Terms and conditions vacancy

OVERVIEW

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customise the direction by ensuring our organisational challenges and opportunities are driving towards the best results.

In this highly collaborative role, we will put your analytical skills to the test by building dynamic territory and revenue models to help build equitable sales patches. You will be relied on as the expert in sales territory planning, understanding the best ways to segment all of our Asia Pacific sales teams. You will be responsible for managing relationships with executive sales leadership while communicating with local sales management. Organisation and attention to detail are key in this role, as is the ability to learn quickly and communicate effectively. Experience in a startup environment will serve you well, as you will be required to take on a variety of projects at a fast pace. You are looking to expand your analytical portfolio and are passionate about learning to enable your teammates into success. This position is full time, based in our Sydney office.

What you will do:

• Partner with sales management and become a trusted advisor. Do this by providing deep quantitative insights matched with thoughtful operational process that is based in understanding of key business drivers.
• Manage Salesforce user requests, system troubleshooting, and system escalations in a Salesforce case queue, such as account disputes, orders preprocessing and Sales Engagement clarification.
• Create and maintain Salesforce policies, procedures, and process documentation
• Perform monthly revenue and account audits ensuring Salesforce.com is the source of truth
• Build rep territory and segmentation models; act as primary advisor on sales coverage to Sales Leadership.
• Produce & automate weekly, monthly, and quarterly reporting; lend insight to the reporting .
• Develop deep understanding for existing Sales and Sales Operations processes, including rep territory tools and lead routing.
• Improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports
• Partner with Sales Strategy to help with quota setting and headcount planning process.
• Use your past experience driving reporting, insights and analytical rigor to mentor teammates and develop peers.
• Team-up with leadership to discover and build new planning and insights projects.

You are:

• A curious, quick learner, who loves fast paced environments.
• Energetic, personable, and comfortable working under tight deadlines.
• Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures.
• Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.
• Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.
• Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency.

You have:

• 5+  years relevant experience in Sales Operations or other Sales Support functions, with specific experience in territory management and headcount strategy
• Experience with the technical aspects of Salesforce, particularly in reporting and hierarchy management.
• Strong analytical experience in financial modeling and data analysis.
• The ability to think globally and strategically.
• Past experience executing on strategic processes.
• Can prioritise tasks efficiently & solve problems independently.
• High degree of attention to detail.
• Solid understanding of sales and business processes.
• Excellent written and verbal communication; you are comfortable making recommendations to sales leadership.
• Demonstrated ability to build collaborative relationships with other departments.
• A good sense of humour.
• Strong experience in Excel; SQL and technical aspects of data a strong plus.
• A bachelor’s degree.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.