Customer Relationship Manager - Fresh Food

Summary about this job

Detail information about job Customer Relationship Manager - Fresh Food. Terms and conditions vacancy

• ASX listed blue chip organization | Market leader in supply chain and logistics
• Manage relationships with buyers from foodservice and independent retail
• Initial 6 month contract | Focus on customer support and service

• ASX listed blue chip organization | Market leader in supply chain and logistics
• Manage relationships with buyers from foodservice and independent retail
• Initial 6 month contract | Focus on customer support and service

Are you experienced in the Food Service or Independent Grocery sector and looking for a new challenge in a global ASX listed organisation?

As part of the Sales and Service team, your role will be to develop and manage relationships with our key customers in the foodservice and independent grocery sectors in order to retain and grow market share.  This role will be based out of our Adelaide office, with a regular presence at Adelaide markets, and reports directly to the Senior Manager, New Business.  This is an initial 6 month fixed term contract with the potential to extend to permanent.

The key responsibilities of this role include:

• Building and fostering relationships with buyers, increasing their engagement with CHEP
• Delivering superior customer service focused on added value
• Helping customers to understand their account data to quickly identify potential issues
• Reviewing weekly customer analytics to identify potential problem accounts
• Making recommendations to customers to deliver creative solutions to problems
• Partnering with customers to help them minimise losses and excess charges

The ideal candidate will possess the following skills, experience and qualifications:

• A degree qualification in Business, Commerce or a related field preferred
• Experience in the Independent Retail or Foodservice Sectors
• Some relationship management or territory management experience preferred
• A willingness to perform a “hands on” role where customer contact and problem resolution are a major part of the job function
• The ability to identify new business opportunities within a growing customer base
• A highly motivated, passionate and proactive approach
• The ability to work effectively both autonomously and as part of a team
• Intermediate computer skills – Excel, Word, PowerPoint

About CHEP

CHEP is a global leader in supply chain logistics employing more than 14,000 people in 60+ countries. More than 300,000 supply chains choose to utilize CHEP products and solutions to optimize efficiencies and eliminate waste throughout the world. CHEP’s “share and reuse” core business offering pioneered the shared and circular economies more than 50 years ago. Today, the company provides consultative solutions surrounding the efficient and sustainable movement of goods—and manages a global pool of 300 million pallets and containers shared and reused by growers, raw material suppliers, manufacturers, wholesalers and retailers to produce, warehouse, transport and merchandise consumer and industrial goods.

CHEP Australia offers a range of employee benefits including a competitive salary, fully maintained company vehicle, bonus opportunities, a supportive learning and development culture and a wide range of opportunities to assist you in achieving your career aspirations.  CHEP Australia, as part of Brambles, provides you unparalleled opportunities to advance and accelerate your career and is large enough to take you anywhere and small enough to make sure you get there. With a focus on career pyramids instead of ladders, we move our people up and across functions and companies to deepen their transferable skills and acquire broader business experience

Our team boasts a friendly and fun culture that celebrates successes, with award winning engagement and enablement, and results achieved through collective intelligence, collaboration and teamwork.

With a highly inclusive workplace rich in diversity, CHEP Australia celebrates the diversity of thought, backgrounds, style and working arrangements of our people to ensure that we reflect the communities and customers that we serve.

Join our team to be part of an international growth company with an advanced business model. You’ll be working for a company that is changing the way goods get to market. You’ll optimize 300,000 supply chains instead of just one. You’ll join an efficient and collaborative team who punches above its weight. You’ll be working for the good of humanity.

Interested? To apply please click the ‘Apply Now’ button below.  Please include a covering letter with your resume outlining how your skills, qualifications and experience address the above criteria.

Agencies please note: recruitment for this position is being managed directly by CHEP Australia. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

In order for your application to be considered, you will require full working rights in Australia. We are unable to offer sponsorship at this time.