Sales Support Coordinator

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We are seeking a motivated & skilled Sales Coordinator to join our Asia Pacific team to drive, support & deliver exceptional service to our customers.

Summary about this job

Sales Coordinators

Company: Hyster-Yale Asia Pacific

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-3-4140-6556

Fax: +61-2-6885-4084

E-mail: n\a

Site:

Detail information about job Sales Support Coordinator. Terms and conditions vacancy

  • Global market leader in materials handling equipment
  • Work close to home – Milperra (free on-site parking)

Hyster-Yale Group is a global market leader in materials handling equipment. The company designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally primarily under the Hyster, Yale and UTILEV brands. Products are distributed to market through a network of independent dealers to industries including manufacturing, logistics, and transport and stevedoring.

 

This role is responsible for supporting the sales organization for the Asia Pacific region. You will be primarily driving for customer service enhancements through channelling effective communication and process improvement around the order management cycle.

 

To accomplish the above, you will be accountable for sales coordination and related administration functions of the department including assisting Account Managers in finalizing details for new unit order quotations. You will also facilitate communications between National Accounts, customers, dealers and internal HYG personnel from order entry to shipping, installation & invoicing.

 

You will be the conduit between dealers, Regional Sales Managers and product application team to drive customer satisfaction via sound order entry and relationship management, support dealers directly with order entry or lead-time queries and work with the logistics team to ensure timely shipping of units with them arriving on time as per plan without damage.

 

You will also coordinate all pre-order entry communication and consultation to allow for swift and timely order entries and during peak times, supporting order entry process, ensuring product specifications are correct and as per dealer/customer needs including facilitating answering to order changes or any questions in relations to build sheets.

 

To be successful for this position, you will have:

  • BS Degree in a business related field preferred, coupled with 2 years’ experience
  • Strong Microsoft skills
  • Product Supply/Order Entry Experience – NOMS
  • Solid data entry skills
  • Ability to work autonomously
  • Team-player that positively contributes within a team, have a can-do attitude, flexible in thinking and approach to tasks
  • Excellent communication skills (oral and written skills)
  • Strong administration skills

 

We are based in Milperra just off the M5 with free on-site parking.

 

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