Lead Solutions Consultant

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Lead pre-sales and product development for our retail utility clients. Design prototypes through to execution of new solutions.

Summary about this job

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Company: Computershare Ltd

Location: Melbourne

Work type: Full Time

Salary: Excellent employee benefits

Phone: +61-2-4343-8119

Fax: +61-7-2374-6040

E-mail: n\a

Site:

Detail information about job Lead Solutions Consultant. Terms and conditions vacancy

  • Dual product and pre-sales focus in utilities sector
  • Only Australian company in Reuters? top 100 tech leaders list
  • Benefits include corporate discounts, on-site café and gym
Computershare Utility Services Pty Ltd provides specialised Business Process Outsourcing to the Australian utilities market.  Established in 1999, our Utilities Services division has organically grown into one of Australia's leading specialist services organisations, delivering specialist customer management, information Technology, communications and consulting services to Australian utilities.
 
About the role:
We are seeking a Lead Solutions Consultant to provide pre-sales and technical support within our Utility Services division; specialists in the delivery of high value services to the utilities sector including Consulting, Solutions Development and Customer Management services.
 
Reporting to the Business Development Solutions Manager, you will be responsible for designing, prototyping and articulating bid-winning solutions from a suite of managed service and digital offerings.
 
Key responsibilities include:
  • Influence the outcome of sales proposals through the design and articulation of customer specific solutions
  • Provide leadership and direction to technical teams implementing solutions
  • Create prototypes for all our solution offerings
  • Be a trusted advisor to customers, demonstrating innovation and differentiation of our business process automation capabilities
To be successful in this role, you will need:
  • Proven experience in the retail utilities market and, ideally, billing systems and Business Process Outsourcing (BPO)
  • Demonstrated ability to plan, manage and provide strategic product direction and leadership for large and complex projects
  • Familiarity with Agile techniques for product development
  • Experience in the services and/or consulting sector with a strong customer service focus
  • Exceptional communication skills
  • Innovative flair combined with a can-do attitude
  • An autonomous and flexible approach 
Benefits and Culture:
  • The opportunity to work for a large global corporation (over 16,000 employees) with genuine career progression
  • Great discounts and benefits across a variety of companies and Employee Share Plan
  • A wide variety of internal training courses
  • A supportive working environment with friendly peers and management
We want every person who joins our team, every customer and every supplier to feel welcome. We see diversity as a source of strength - the more perspectives we have, the better equipped we?ll be to meet the demands of our diverse global customer base. We believe in equality for everyone, regardless of age, ethnicity, gender identity, race, religion, disability or sexual orientation. Visit www.computershare.com.au to read our Diversity and Inclusion Policy.
 
| CERTAINTY | INGENUITY | ADVANTAGE |

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