Commercial Manager

Summary about this job

Detail information about job Commercial Manager. Terms and conditions vacancy

About the Company

This 30+ years established, privately-owned, Melbourne-based business has developed the world’s most comprehensive Retail Business Management Software platform, specifically for the Hardware and Lumber sector.

The product encompasses Point of Sale, Inventory Management, Logistics & Fulfillment, Reporting & Business Intelligence solutions, along with a suite of value-added Mobile Applications – offering DIY and Trade retailers of all sizes (i.e. Mitre10, MG Trading, Home Timber & Hardware, etc.) a proven platform to reduce costs, improve efficiencies and grow sales.

About the Opportunity

With thousands of users across 10 countries, offices in Australia and the US, healthy recurring revenues, limited competition and an active / innovation-driven product development team, this company is uniquely well-positioned to capture more of the global market and focused on realising ambitious growth plans by 2020.

As Commercial Manager, you’ll work closely alongside the CEO to lead/structure the sales, support and install teams and help guide this exciting company through a transformative, international growth phase.  You’ll also lead from the front in terms of Key Account Management (i.e. overseeing large National Accounts) and executing new client acquisition strategies.

Milestone achievements over the next 3 years will include:

• Becoming a structured / well-run sales and marketing organisation
• Doubling of annual revenues
• Expansion into and across multiple, overseas markets (HUGE potential in US)
• Overseeing multiple, successful product launches and engagement campaigns
• Improving key performance metrics across Sales, Support and Installation 
• Cultivating a positive, team-focused culture based on shared accountability
• Working closely with the CEO to improve overall business systems and commercial strategies to support further company growth

About You

• You’re either an experienced Commercial Manager or an accomplished National Account Manager / Sales & Marketing Manager ready to step into a larger role with global scope
• You’re experienced in:
  • Direct Personal Sales – lead generation / new business pipelining; account development; closing; exceeding personal sales targets
  • Major Account Management – Joint Business Planning; Preferred Supplier Agreements; etc.
  • People Leadership
  • Team Sales Planning / Budget Management
  • Marketing / Pricing Strategies – comfortable with new product / market launches, go-to-market campaigns, etc.
  • Design and execution of company growth strategies (ideally internationally)
• Any exposure to the DIY Hardware market is an advantage – you understand the market and can interact with stakeholders credibly
• USA market experience is also an advantage, though not required
• You’re able to travel interstate and internationally as needed

Intangibly, you MUST:

• Be commercially minded – you'll clearly see the opportunity, what needs to be done and are highly-motivated to help realise the company’s potential
• Be a strong people leader / manager
• Be team focused / inclusive – you work and communicate well with all parties to achieve; can bring the team together
• NOT be someone who will do anything for the sale in spite of others (i.e. lies to customers, over-promises, creates problems for other team members to deal with, etc.)
• Be aligned with company values: ownership, resilience, accountability

On offer for the right candidate, a unique career development opportunity with global scope and a competitive base salary package negotiable on experience (including bonuses). Interviewing now.