Senior Business Development Manager | Digital, Learning & Performance

Summary about this job

Detail information about job Senior Business Development Manager | Digital, Learning & Performance. Terms and conditions vacancy

• Opportunity to accelerate your sales career with a global leader and innovator
• Acquisitions focused role for energetic and proven BDM
• Solutions that inspire and empower employees to deliver amazing CX to customers

At TTEC (formerly TeleTech), we have an extraordinary opportunity to help some of the most successful companies on the planet transform their customer experience and bring humanity to business. We'd like you to join our team.

We're looking for those who thrive on delivering success for our clients and themselves and who are focused on winning, as evidenced by a proven track record exceeding quota in a sophisticated selling environment. As a direct selling business development executive, you'll be responsible for developing and executing the strategic direction of key TTEC (formerly TeleTech) business development initiatives within an assigned geographic territory and/or named account list in order to bring our evolving and expanding solution set to market in creative and meaningful ways. You'll be challenged in our fast-paced environment - and with a competitive compensation package, you'll be rewarded for meeting those challenges. 

What you will be doing: 

• Identify, establish and develop relationships with executive client decision makers
• Leading TTEC (formerly TeleTech)'s sales pursuit teams for any given sales opportunity
• Contributing to proposal development process and pricing strategies
• Effective development and management of assigned territory and/or named account list
• Consistent attainment of assigned quarterly and annual sales targets
• Lead generation (including cold calling and lead nurturing and follow ups)
• Pipeline development and management
• Management of proposals and contractual paperwork with customers
• Management of the negotiation and deal closure processes

What you'll bring to us :

• Demonstrated ability to generate leads - will be responsible for generating 70% of his/her leads 
• Experience with enterprise learning technologies strongly preferred
• Minimum of 3-5 years' experience with DIRECT sales of professional learning and performance digital technology solutions (not relegated solely to products or product specific services) related to strategic learning and professional consulting services
• Must demonstrate consistent annual sales quota attainment of $1.5 million of consulting services per year
• Must demonstrate ability to manage and grow a sales territory through lead generation, new client acquisition and account expansion
• Consultative sales background
• Strong direct ("hunter") sales experience
• Knowledge of the full life cycle of the sales process from prospecting to close, prescribes to funnel management

What skills you'll need:

• Must be a self-starter, resourceful, and be able to effectively manage multiple tasks at any given time
• Proven ability to initiate, develop and grow C-level and senior relationships within target client organisations – and influence purchase and buying decisions
• Demonstration of sales acumen, critical thinking, solution development, intellect, drive, executive presence
• Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business
• Entrepreneurial spirit, preferably with experience building and/or managing advisory services' practice area
• Demonstrated ability in a matrixed and consultative selling environment
• Demonstrated experience crafting and implementing strategic business and technical solutions to meet complex business challenges and customer needs
• Excellent written and oral/presentation skills
• Ability to develop and conduct effective proposals and presentations with decision makers

Who we are

ttec is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilise a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

www.ttec.com/ttec-digital