Onboarding Specialist and Key Account Manager
- Step into the future with this forward thinking food tech start up - Be a voice of change and innovation - Account management but better
Summary about this job
Account & Relationship Management
Company: me&u
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-4257-4625
Fax: +61-8-9489-7768
E-mail: n\a
Site: n\a
Detail information about job Onboarding Specialist and Key Account Manager. Terms and conditions vacancy
About the business
We are a food tech startup.
We are launching in a few months.
We are ready to get our skates on.
We are me&u.
With only a few months until our launch we are looking for some dedicated account managers who know restaurants and know them well.
Whilst we may not be able to tell you much about what we do just yet know that if successful in this role you would be responsible for dealing with some amazing restaurants across Sydney whilst working in a fun and vibrant team and helping to improve an industry.
About the role
The Onboarding Specialist and Key Account Manager role is not just a long title.
Its also a hybrid role looking after restaurant customers from the point of signed contract and for as long as they need us afterwards.
Here at me&u it is our focus to ensure that no restaurant ever feels unloved and unwanted. Our account management team are focused on taking this journey together, side by side, holding hands.
The tasks that would be expected of you include but are not limited to;
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Training:
Action face-to-face trainings with prospective restaurants to use our product to benefit their venue and their customers -
Consult
Consult restaurants on the best use of our product and their own established operations. -
Post-activate
Check in with newly activated restaurants to ensure the product is being used properly and without fault. -
Review and build
Check in with active restaurants regularly to ensure the satisfaction of both the product and service provided whilst building stronger relationships. -
Retain
Retain restaurants in danger of breaking up with us.
Benefits and perks
This role doesn't just give you the opportunity to work with some pretty great people.
You also get the flexibility of working in a field based role; your time, your hours, your way.
On top of that at me&u we always look after our people. If progression and opportunity is your goal then we will do our best to help you get to the next step.
Skills and experience
We live and breathe the work hard, play hard mentality. So your proven ability to work towards aggressively achievable targets is highly regarded in this role.
Plus if you have skills in account management, Salesforce, the restaurant industry or just general chat then we want to hear from you.