Casual In House Resort Host - Marcoola

All vacancies of AustraliaSalesCasual In House Resort Host - Marcoola

Wyndham Destinations Asia Pacific is seeking a positive, enthusiastic and customer service focused In House Resort Host to their Marcoola Team!

Summary about this job

Sales Representatives/Consultants

Company: Wyndham Destinations

Location: Sunshine Coast

Work type: Casual/Vacation

Salary: Great Team Environment

Phone: +61-2-9165-4394

Fax: +61-3-1760-6036

E-mail: n\a

Site:

Detail information about job Casual In House Resort Host - Marcoola. Terms and conditions vacancy

Wyndham Destinations Asia Pacific is seeking a positive, enthusiastic and customer service focused In House Resort Host to join our highly successful Marcoola Team. This position requires enthusiastic high performer to contribute to the success of our company vision of making holiday dreams come true!
 
About the Role…
As the In House Resort Host, you will be dynamic, positive and customer service focused and will assist our guests and Owners by enhancing their holiday experience. You will have outstanding communication and interpersonal skills and enjoy building a rapport with our guests with the aim to help the team to encourage guests to attend a sales presentation during their stay which offers our guests the fantastic opportunity to have the holidays of their dreams!


Duties include, but not limited to;

  • Assist in the tour generation process with the Community Marketing Program Representative to ensure that prospects meet tour qualification specifications
  • Ensure quality customer service to potential sales guests, internal and external customers
  • Schedule onsite resident guests to Owner Update's or regular Club presentations, as appropriate, during the guest's stay at the resort property
  • Provide assistance towards guests’ onsite holiday experience through pre-arrival service calls to guests to ascertain any needs they may have which the Resort host may be able to facilitate
  • Assist owners and guests needs including greeting and welcome of guests with porter services where suitable, provision of tourist information and booking of restaurants, tours etc, Assisting owners in their rooms with general requests, troubleshooting problems ensuring guest expectations are met
About You…
The successful candidate will possess the following attributes;
  • Strong background in customer service, sales/marketing or hospitality environment
  • Demonstrated ability to provide exceptional customer service
  • Displays a positive and professional manner
  • Strong team player who is driven to succeed
  • Experience in meeting targets/budgets preferred
  • Experience in Vacation Ownership is highly desirable


About Us....

Wyndham Destinations Asia Pacific, part of Wyndham Destinations, is the world’s largest Vacation Ownership company.   As we continue to grow, we offer a variety of career opportunities across our Gold Coast and Singapore corporate offices, resorts and sales sites. Our success lies with our employees and we take great pride in recruiting the best talent.  We are passionate about our employees reaching their full potential, providing world-class career development opportunities. 

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