POSITION VACANT – BOOKING CONSULTANT / MANAGING FIRST IMPRESSIONS

Summary about this job

Detail information about job POSITION VACANT – BOOKING CONSULTANT / MANAGING FIRST IMPRESSIONS. Terms and conditions vacancy

• Do you want to work in a busy and exciting environment with tight deadlines?
• Do you have a passion for animals?  
• Are you highly organized, have a great phone manner combined with exceptional listening abilities and are self motivated?

We are looking for a team player with proven experience within a booking consultant environment. You must have a genuine interest to build rapport with our clients from their first communication with you, sharing in the planning of their photographic experience, assisting them to visualize the right products for them, and providing quotations.

We love animals, in-fact you will often find a pet or two in the office under a desk or on a keyboard. So to work here you MUST love animals and really understand what it means to have pets as family members.

You must be empathic, have compassion and listen to what our clients are saying to you.

If you genuinely love pets, are passionate about inspiring people over the phone, dedicated in serving our clients to sell them the right products, through the service provided to them and an energetic self starter.... join our creative team and growing business.

Roles & Responsibilities

• Answering all incoming calls including sales and booking enquiries via telephone and email.
• Client Diary Management including:

·       Exciting clients

·       Listening to their needs

·       Asking questions that emote and promote conversation

·       Securing studio session appointments (via inbound & outbound sales call enquiries)

·       Managing rescheduled appointments

·       Providing quotations & educating clients on what they need to know so they can make  informed decisions 

·       Sending out follow up appointment information packs

·       Managing follow up and reminder calls

• Making outbound calls to prospective clients from our sales lead database.
• Client order and sales lead database management. 
• Managing and attending weekend industry related exhibition shows as required. 
• Attending to other adhoc duties where required. 

 Please respond via email to [email protected] and include the following information:

1)    A one page covering letter summarising:

           a.   Your experience against the criteria and why you would be perfect for this role

           b.   Your availability to start at position

           c.   Your full time salary expectations 

2)     Full resume and contact details

Deadline for Resume Submissions: Monday, 23rd June, 2018.

We will be shortlisting candidates  and contacting them for a phone interview by 25th  July.  Further interviews will be advised and conducted after 25th July.. As we are a small business with limited resources only successful candidates will be contacted.

Please note: This is not a job for a photographer, and the role does not have scope to become a photographer.