Sales Support Officer

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Newly created role to support sales team in the commercial project space within building/construction sector. Genuine opportunities for progression.

Summary about this job

Sales Coordinators

Company: Fletcher Building Limited

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-3-8823-9560

Fax: +61-3-9010-2807

E-mail: n\a

Site:

Detail information about job Sales Support Officer. Terms and conditions vacancy

  • Supporting fast-paced sales team focused on commercial project sales
  • Varied role combining administration & customer service
  • Part of Fletcher Building with $9b revenue and over 21,000 employees
About us

Stramit Building Products is a leading Australian manufacturer of steel building products, including roofing, walling, gutters and fascia, purlins, flooring, structural formwork and roller doors. It operates 18 sites across Australia, generates over $480M in annual revenue and employs 810 full-time employees. 

Stramit also owns three distribution and franchise businesses in the pre-engineered building market including Fair Dinkum Sheds, Shed Boss, and SOL Home Improvements. We have a nation-wide network of manufacturing and distribution centres and are part of the Fletcher Building group, a diversified building industry company embarking on a new strategy and focusing its portfolio on the New Zealand and Australian markets.

About the opportunity

We have a great opportunity for a Sales Support Officer to join our team at Crestmead. Reporting to the Sales Manager you will be responsible for supporting our Commercial Projects sales team by providing a high level of administrative and project support. Your role will be critical to ensuring that orders are managed according to project timelines, ensuring the on-time and in-spec delivery of customer orders. 

As a Sales Support Officer you will:

  • Provide administrative support and assistance to Account Mangers and Sales Manager
  • Provide an outstanding level of customer service to high value customers, maintaining a high level of communication throughout the construction project lifecycle, in addition to working to resolve issues as required
  • Data entry of new approved customer accounts and update account information in ERP system Movex
  • Preparation of quotes, estimates, and information packs for various products and services

About you

To be successful in this role you will have:

  • Experience in a similar role type combining sales administration, customer service and project coordination activities
  • Building products / construction or similar industry experience – desirable 
  • Strong computer skills – Microsoft Office Suite – essential
  • Experience using Movex or other ERP systems (e.g. SAP)
  • Strong problem solving and time management skills
  • Excellent communication and the ability to influence & negotiate
  • A passion and proven ability to provide excellent customer service

About the rewards

  • Staff Discounts – generous discounts within the Fletcher Building group in addition to discounts on health insurance, banking, optical, travel, technology, car rental and more through our internal perks program
  • FBuShare – a share scheme allowing you to feel ownership of the business in which you work 
  • Learning Academy – an award winning learning academy supporting your career development 
  • Employee Education Fund – a Private Trust Fund managed independently of Fletcher Building to provide funding for education and training to employees 
  • FB Excellence Awards – recognising, celebrating and sharing the best achievements in leadership, innovation, performance excellence and customer service
 
As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions. Talk to us about our flexible working arrangements and career pathways.

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