Customer Success Manager - US Software GIant

Summary about this job

Detail information about job Customer Success Manager - US Software GIant. Terms and conditions vacancy

• US Based tech start up
• AMAZING SALARY

COMPANY DESCRIPTION

My client has seen tremendous growth within the past 12 months as a leading software provider. They are on the hunt for an experienced Customer Success Manager with excellent presentation and communication skills to represent their company and resolve any software issues in a timely and professional manner.

This company is known for its fantastic, vibrant culture and is centrally located with accessible transport routes.

POSITION DESCRIPTION

You will be responsible for successfully resolving all issues of your clients/customers. This includes having a deep understanding of the client's pain points and providing resolution in a professional and effective way.  The customer success manager will have strong communication skills and be proactive when establishing and nurturing relationships.

You will be able to sophisticatedly demonstrate and articulate the product with the ability to ensure excellent satisfaction levels of all clients and customers.

EXPERIENCE REQUIRED

1. 2+ years as a Customer Success Manager

2. Ability to communicate with all levels of executives in a professional way.

3. Bachelor's degree in a relevant field preferred but not essential

4. Previous experience in marketing automation

5. Leadership experience is a plus but not a must

6. Ability to problem solve and trouble shoot as well as anticipate future customer needs

7. Understanding of enterprise business models, terminology, concepts and software programs

    

   SALARY

    

   $80K + Super + Perks (Negotiable)

    

   HOW TO APPLY

    

   Email your resume to [email protected]

    

   Feel free to contact me for a Private & Confidential discussion – 0422 800 111

    

   Please note only successful applicants will be contacted.