Customer Service Consultant

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Assist internal and external customers in a range of service and sales enquiries across our wide range of building products. Work with a great team!

Summary about this job

Sales Representatives/Consultants

Company: Brickworks Limited

Location: Sunshine Coast

Work type: Full Time

Salary: n\a

Phone: +61-7-3586-2673

Fax: +61-8-7950-4588

E-mail: n\a

Site:

Detail information about job Customer Service Consultant. Terms and conditions vacancy

  • Innovative and dynamic role
  • National ASX listed building products company
  • Gympie QLD
Role

Do you enjoy helping customers and have a passion for customer service?

Do you thrive in a demanding role and fast paced environment?

We’re seeking a self-motivated and passionate Customer Service Consultant to join the team at our Austral Masonry® Office in Gympie, Queensland. Reporting to the Internal Sales and Pricing Manager QLD, your main responsibility will be to assist internal and external customers in a range of service and sales enquiries across our wide range of building products. You will provide an exceptional customer service experience when interacting through our multiple channels including via phone and email.

Duties include but are not limited to:
• Respond to all phone calls and emails in a timely and professional manner
• Despatch and scheduling loads for each day
• Organising transfers for other states
• Process orders taken via email, fax or phone
• Provide support to the Sales teams when required
• Provide clients with solutions.
• Process cash sales and account dockets daily
• Maintain the office in a tidy manner for customers and refill shelves
• Liaise with the Yard regarding customer loads

Success Requirements
• Passion for customer service
• Building industry knowledge (ideal!)
• Computer literate and proficient in Microsoft office
• Strong verbal and written communication skills
• Self-motivated, astute with solid numeracy skills
• High accuracy and attention to detail
• Ability to work well under pressure and multi-task


How to Apply
If this sounds like the role for you, apply for this exciting opportunity now!

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