Senior Account Manager

Summary about this job

Detail information about job Senior Account Manager. Terms and conditions vacancy

• Passion for achieving results and developing relationships?
• Work in an incredible corporate culture with an amazing team, truly next to none
• Be valued for your contribution within an expanding team & fast growing business

About the business

For more than 6 years, Candlefox has been assisting Australia's best education providers to increase student enrolments. As Australia's largest education marketplace Candlefox's, data plays a key role in every step of the student journey.

Over time, the offering has evolved into far more than student leads. From market insights and sentiment indexes to weekly forecasts and competitive analyses. Everything we do is aimed at maximising student enrolments for our clients.

About the role

Position Overview:

The Senior Account Manager maintains and grows relationships with large providers, while achieving an assigned sales and profit growth goal. Reporting to the Head Of Partnerships, the Senior Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned provider accounts.

The Senior Account Manager is responsible for selling and supporting Candlefox's complete product and service offering to an assigned set of named accounts. Focusing on providers with high-value, strategic growth opportunity, the Senior Account Managers most important provider interactions are quarterly face-to-face meetings.

The Senior Account Manager is responsible for achieving an assigned sales and profitability goal.

Job Responsibilities:

Retains and profitably grows Candlefox's volume, sales, and profitability through proactive management of assigned large-provider relationships.

• Penetrates assigned accounts by:

  1. Selling new or additional products or services to current buyers; and/or

  2. Finding additional buyers within the existing provider location; and/or

  3. Selling additional provider locations.

• Sells Candlefox's complete offering of products and services.
• Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
• Develops provider account plans for all assigned providers by leading a joint Candlefox/ provider planning process that identifies relevant provider needs, prioritises initiatives and Candlefox investments, and establishes a clear action plan for success.
• Proactively manages providers satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
• Manages assigned providers transition from the Business Development group during provider implementation.

Benefits and perks

• The opportunity to work on major national clients 
• Excellent support throughout the organisation
• Amazing offices with great facilities
• Fun and exciting culture, with the flexibility to ensure we are supporting your strengths 
• Incredible organisation, experiencing exponential growth and success, with the opportunity for you to excel and stand out 

Skills and experience

Accountabilities & Performance Measures:

• Achieves assigned sales quota
• Meets assigned expectations for profitability
• Establishes provider account plans that meet Candlefox standards in all assigned accounts
• Maintains high provider satisfaction ratings that meet Candlefox standards
• Completes required training and development objectives within the assigned time frame

Qualifications:

• Four year college degree from an accredited institution
• Minimum four to six years of sales experience in a business-to-business, large/strategic provider segment; or
• A record of achievement in the Account Manager position.
• PC proficiency