Account Manager
We are seeking someone who is passionate about customer experience and is wanting to work in a busy and engaging work environment
Summary about this job
Account & Relationship Management
Company: All Branded Group
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-4282-7942
Fax: +61-7-8780-9842
E-mail: n\a
Site: n\a
Detail information about job Account Manager. Terms and conditions vacancy
- Do you have a successful track record of account management?
- Passionate about customer experience
- Dynamic working environment
At All Branded Group we are passionate about promotional products, bespoke solutions, e-commerce portals, warehousing solutions and more. We’ve been in business for over 12 years servicing large corporations, government bodies and non-profit organisations, delivering innovative and high quality branded merchandising and promotional items. Think UBER, Cancer Council, NRMA, Mercedes Benz and many more!
Recent growth with a few fabulous new clients means we need more Account Managers to make sure all our clients experience the level of service and professionalism they have come to expect.
If you are a dynamic, self-motivated, passionate account manager who likes to be busy working with great clients and great products, then you could be just what we are looking for!
About the role
No day is the same! You’ll be working with a range of clients and pro-actively building your own accounts. The role requires nurturing clients through the ordering process and ensuring the order is ultimately delivered with complete customer satisfaction. And of course you’ll be supported all the way through the process.
You’ll be doing things like:
- contacting warm leads and ensuring timely and consistently reliable follow up
- Pro-actively identifying new business opportunities and building new relationships
- Consulting with clients about which products will best meet their needs
- Quoting of promotional products and services
- Managing the life cycle of multiple projects from start to finish
You’ll be passionate about making sure your clients get what they need on time and on budget.
About You:
To be successful in this role, you’ll be able to demonstrate:
- A successful track record of account management in the corporate market
- Outstanding verbal and written English communication skills
- A high level of motivation – focused on results and ensuring project delivery
- Outstanding relationship building skills and a customer service mindset
- Well-developed time management and problem resolution skills – able to manage multiple projects simultaneously
- A pro-active approach with a business brain