Internal Sales and Customer Service

Summary about this job

Detail information about job Internal Sales and Customer Service. Terms and conditions vacancy

• St Marys Location
• Large Multinational- Steel
• Career progression
• Sal $55-60K + super dep on exp

 
A great opportunity to join an industry leader and use your exceptional sales and organisational skills to shine! 
 
Our Client distributes steel pipe supporting a wide variety of industries all over the world.
 
We are seeking an experienced and highly motivated internal sales and customer service co-ordinator with exceptional organisational skills and a strong industrial sales background to join their team in St Marys on a permanent Basis.  
 
Reporting to the Sales Manager, your role would be to work within the NSW sales team to achieve planned sales volumes, margin & market share by using exceptional customer service. 
 
In general, your duties will include but are not limited

• Effectively manage sales enquires and process sales orders.
• Preparation and follow up quotes to meet customer requirements  within turn-around timeframes, maintaining accuracy
• Develop strong business relationships with customers and Key Supplier
• Maintain high levels of customer service with internal and external stakeholders
• Manage pricing for profit optimization
• Manage customer service issues to resolution (including credit claims) and follow up to ensure customer and business satisfaction.
• Expedite all buy-in orders to meet required delivery time frames.
• Facilitate interaction of other personnel within the framework of the customer plan.
• Ensure compliance with relevant Acts, legislation and ethical standards

 
To be considered for this role you would need to have the ability to work independently and / or part of a small team, with a strong focus on accuracy and time-management, customer service & sales
 
They are seeking a candidate with a high level of planning skills, who is extremely customer focused with proven and effective communication skills with the ability to multi task in order to work within a fast paced and ever- changing environment.
 
Career development is available for the right candidate as they will value a candidate who is willing to take on the challenge of external client visits at a future date.
 
Ideally you would have a minimum of 2-3 years’ experience in an industrial sales position, with a high attention to detail, who has a strong knowledgeable of industry and a friendly and professional phone manner.
 
Intermediate to Advanced use of Microsoft Office suite & computer systems essential.
 
Interested applicants please submit your cover letter and resume via the link below.