Technical Account Manager

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Cutting edge start-up phenomenon looking to expand their Sydney team

Summary about this job

Account & Relationship Management

Company: Humanised Group

Location: Sydney

Work type: Full Time

Salary: $100,000+ bonus +super + Health

Phone: +61-2-1176-4093

Fax: +61-7-1574-2332

E-mail: n\a

Site:

Detail information about job Technical Account Manager. Terms and conditions vacancy

  • Unique tech start-up environment
  • Base + Bonus + Equity offerings.
  • CBD Office

The Company 

This organisation has created an advanced location services platform that powers unprecedented location-based solutions for enterprises and marketing clouds.
Their mission is to seamlessly connect people with the physical and digital world around them through our patented location services technology.
Are you a passionate self-motivated Technical Account Manager with demonstrated and successful customer on-boarding and account management skills.

The ideal candidate has a consultative account management approach, demonstrated experience exceeding sales quotas, hails from a SaaS or services company with experience selling technology products and/or services, and is capable of thriving in a dynamic, fast-paced work environment.
You'll responsible for the success and growth of clients and partners, ensuring coordination, integration, and an overall consistent and successful experience across partners and clients. You will have experience navigating through organisations, be a great listener, articulate communicator, as well as a curious and creative problem solver.

The position will be based in Sydney and will oversee enterprise accounts and channel/partners for the Americas and EMEA market. You will play an integral role in helping build the foundation of our their Customer Success organisation - working closely with team members based in San Francisco.

You

This position calls for a driven person who thrives on resolving problems and growing business. You need to be passionate about succeeding in business and sales, and using technology to solve business problems.

3-5 years of B2B or enterprise account management, and/or channel partner management experience at a SaaS company
Demonstrated ability to define and execute customer success plan from launch to account management
Client presentation skills onsite and remotely
Experience in the Android and iOS mobile app lifecycle
Strong project management skills.
Experience using Asana, Google Docs, SmartSheets. Desirable.

Must be a self-starter with an ability to plan, forecast, and deliver specific results and work independently as well as within a start-up environment

The Role

Oversee the successful integration, deployment, and onboarding of new clients and channel partners
Perform platform training onsite or remotely
Drive all post-sales support and relationship building with a focus on facilitating enablement activities
Provide ongoing support and drive account growth through enablement activities
Lead quarterly business reviews
Support sales activity with product demos and expertise
Be a conduit between client and channel partner sales, marketing, product, and engineering team.

The Benefit

This role is an excellent opportunity to showcase your technical and sales expertise on the ground floor of a unique tech start-up environment.
The unique opportunity to work at a high growth tech startup poised to dominate the location services marketplace. A healthy base salary of $90-110k + super, + Employee Stock Options & Health benefits.


To apply, please click on apply and send your resume. If you're serious about IT sales roles please contact James Wilburn on 0400 068 068 or email [email protected]
Who's James Wilburn? Check me out on linkedin.com/in/james-wilburn-3b10b813b

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