Sales/Resident Services Officer - Padstow Heights

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Christadelphian Aged Care is seeking to recruit a motivated Sales/Resident Services Officer to work at our facility in Padstow Heights.

Summary about this job

Other

Company: Christadelphian Aged Care

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-8-9211-3798

Fax: +61-3-9075-1213

E-mail: n\a

Site:

Detail information about job Sales/Resident Services Officer - Padstow Heights. Terms and conditions vacancy

  • Values based provider
  • Flexible working hours
  • Supportive and progressive organisation

Do you love sales but want to find more meaning in your work?                       

Christadelphian Aged Care, a not-for-profit aged care organisation, is seeking a motivated Sales/Resident Services Officer to work at our facility in Padstow Heights.

The Resident Services Officer is responsible for maintaining occupancy of the Home, with the assistance of the Facility Manager, including managing enquiries, filling vacancies, resident orientation and ongoing liaison with residents and their families.

Key responsibilities include:

  •  Responding to incoming enquiries
  • Conducting facility tours
  • Sales and admission administration
  • Managing, coordinating and processing resident applications, admissions, transfers and discharges
  • Maintaining communication and relationships with the local community and referral sources (ACAT, local hospitals, social workers etc.)
  • Ongoing liaison with residents and families

Essential criteria:

  • Strong sales experience
  • Exceptional customer service and communication skills
  • High level of computer literacy
  • Excellent organisational and administration skills
  • Confident team player with initiative
  • Ability to understand and explain financial information

Knowledge of the aged care industry is preferred, including a clear understanding of aged care financial processes.

All successful candidates must have proof of right to work in Australia, and pass a police clearance check.

Christadelphian Aged Care offers a supportive team environment with a strong culture program, and is committed to creating a safe and enjoyable workplace. As a not-for-profit organisation we also offer salary packaging.

To apply for the role, please forward your resume and covering letter describing your experience and suitability specific to this position to [email protected].

Applications close 31 July 2018

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