Franchise Support Executive - Derrimut, VIC

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Seeking an individual with a strong background in sales/franchising who can provide effective and efficient business, sales & "hands-on" support.

Summary about this job

Account & Relationship Management

Company: Bridgestone Australia Ltd.

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-2-9514-7600

Fax: +61-3-9572-8091

E-mail: n\a

Site:

Detail information about job Franchise Support Executive - Derrimut, VIC. Terms and conditions vacancy

  • Join a global company and trusted brand
  • Build and nurture relationships with industry partners
  • Competitive salary, incentive scheme, vehicle and staff benefits

About us

Bridgestone is a market leader in the tyre industry and is renowned for its global reputation for quality products, continuous improvement and the cutting edge application of technology.   Our retail networks of 350+ stores nationally are leaders in the sale and service of Bridgestone tyres and related services across the country.   We work collaboratively with our franchisees to ensure their ongoing success, whilst being committed to delivering a customer experience that is industry leading and consistent with Bridgestone’s reputation and values.

About the role

Drive the sales and business performance for your group of Bridgestone franchise and licence stores through the provision of retail, business, and product support in a role that will see you work in a  hands on manner with each of the stores in your territory.

Your responsibilities will include:

  • Achievement of sales objectives for your group of stores
  • Complete regular monitoring and reporting on store revenue and profitability
  • Maintain Bridgestone retail brand and operational standards
  • Conduct regular business reviews and execution of related development plans
  • Provide feedback, coaching and guidance to drive improved customer experience
  • Develop and maintain strong working relationships built on clear communication and trust
  • Coordination of local area marketing and promotional activities as required
  • Ensure franchisees and staff have current and thorough product knowledge
  • Support and induct new franchisees under the Bridgestone retail model

About you

Results driven and enthusiastic, you have a passion for sales, and thrive on supporting small business owners to achieve their goals. The ability to build strong working relationships, coupled with tenacity and persistence will see you take your group of Bridgestone retailers to the next level. The ability to positively inspire change and continuous improvement will be critical to your success in this role.    

You will need:

  • Demonstrated ability to be able to work collaboratively with a range of internal and external stakeholders
  • Highly developed interpersonal and customer service skills and the ability to develop and maintain relationships at all levels
  • Proven background in retail or sales, with a minimum 5 years in a franchise or small business environment
  • The ability to analyse and interpret data on financial, marketing and operational performance, and its effective use to drive business improvement
  • Strong verbal and written communication skills
  • Proficiency in POS systems and the Microsoft Office Suite of products

You will be based at our Derrimut State Office, reporting to the Regional Retail Manager - Vic/Tas.

If you are customer focused, and enjoy working in a positive and enjoyable team environment, then this is a fantastic opportunity to join a global organisation that values its employees, and provides opportunities to advance your career.

Benefits

The successful candidate will be rewarded with a competitive salary package and bonus structure, fully maintained company vehicle, staff discounts, and superannuation above the standard.

Apply now quoting reference number: S18122

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